Windows OS
Tasha Smith
Supply Chain Manager
3246 W. Huron St. Chicago,IL
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
17
17
years of professional experience
8
8
years of post-secondary education
Work History
Manager, Supply Chain Operations
Chicago Transit Authority, CTA
Chicago, IL
01.2022 - Current
- Led transition of in-house rebuild material from satellite warehouse location to Central Warehouse for processing.
- Actively train non-bargained employees while ensuring no interruption in daily warehouse operations.
- Led transition of Central Warehouse's absorption of all material deliveries.
- Actively monitor over $80 million of CTA and our 3rd Party Vendor (NAPA) inventory that supports all maintenance, transportation, and infrastructure needs across the CTA.
- Manage the Salvage operation that is housed within Supply Chain Department which is a revenue-generating operation for the Authority.
- Within the Salvage role, actively work on contracts that sell retired rail cars, retired buses, obsolete inventory, and non-revenue vehicles and equipment.
- Responsible for salvaging .75 million dollars for CTA in less than 1 year managing the Salvage operation.
- Facilitated development of shared drives on a central server for consolidated and accessible records.
- Always working on methods to maximize performance by monitoring daily activities and mentoring team members.
- Accomplish multiple tasks within established timeframes.
- Actively cross-train existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation that was the result of a project I developed and spearheaded.
- Monitor and analyze business performance to identify areas of improvement and make necessary adjustments.
- Supervise 18-20 staff members tasked with handling materials management, packaging, and shipping while ensuring highest safety standards.
- Currently formulating demand planning to generate better supply chain management metrics.
Project Coordinator, Supply Chain
Chicago Transit Authority, CTA
Chicago
03.2020 - 01.2022
- Analyzed weekly overtime, absenteeism, position vacancies to provide a breakdown of departmental budget usage for Performance Management purposes.
- Analyzed weekly data to monitor ongoing overtime spend vs. budgeted overtime allotted to recommend manpower adjustments.
- Created, maintained, and was responsible for all data collection for the purpose of tracking training and certifications for all Supply Chain personnel while working to ensure 100% training compliance.
- Analyzed all absenteeism data to facilitate clear and accurate absenteeism tracking for thorough and proper corrective action implementation.
- Worked closely with third party supplier(s) to ensure timely receipt of critical inventory needed to ensure fleet availability.
- Led inter-departmental project to reassess and develop an updated Lot Number Creation & Change Request (LNCR) Standard Operating Procedure to provide a thorough cross-departmental procedure for future LNCR practices.
- Was responsible for maintaining all FMLA tracking documentation of Supply Chain employees as well as the timekeeping record for all Supply Chain exempt employees.
- Thoroughly analyzed all inventory First Issue and Item Change requests for accuracy, which includes verification of both NAPA and CTA pending orders and recommendation of cancellation or changes.
- Was responsible for weekly analysis of payroll documentation to ensure both proper submission of time as well as accurate documentation for potential auditing purposes.
- Analyzed and reviewed weekly stockroom manpower schedules to ensure maximum coverage, minimal overtime utilization, and no union violation possibilities.
- Tracked and analyzed serial numbers for high usage rail inventory to disseminate a weekly report of inventory status, repair status, and turnaround times.
- Worked closely with Senior Manager of Administration to compile information and compose responses to Local 308 and Local 241 grievances.
- Certified in Corrective Action implementation as it pertains to current unionized workforce Collective Bargaining Agreement.
Inventory Control Coordinator
Chicago Transit Authority, CTA
Chicago
05.2016 - 01.2020
- Completed physical inventory counts.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Completed daily cycle counts to maintain accuracy of records.
- Developed and implemented inventory management strategies for improved stock flow.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment receiving over 100 orders per day and picking anywhere from 150-200 orders per day.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Assigned tasks to team members to complete within designated time frames.
- Maintained accurate records of team attendance and documented disciplinary actions.
Customer Service and Logistics Manager
Ecocoinc
Chicago
05.2015 - 05.2016
- Was the direct supervisor of the Customer Service (CS) team of 4, as well as the shipping team of 3.
- Confirmed CS team members had what they needed to process, fulfill, and ship orders in a timely and efficient manner.
- Ensured communication between the shipping team and CS team to create an environment where employees were both productive and comfortable addressing any concerns.
- Was responsible for tracking all incoming orders, outgoing shipments, and incoming receivables.
- Transitioned company from Sage to QuickBooks.
- Maintained customer and vendor relations.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Kept corporate departments and customers updated on critical shipments.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Improved inventory accuracy by developing and implementing enhanced control systems.
Assistant Systems Administrator
Bepress
Berkeley
05.2012 - 05.2015
- Coordinated monthly company meetings for on-site and remote employees.
- Was responsible for collection calls and payment confirmation.
- Provided desktop support to an office staff of roughly 65.
- Worked one-on-one with the sales team for potential customer contact list building.
- Performed software installations and upgrades to Windows operating systems.
- Conducted routine and emergency maintenance of assigned data center equipment.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Diagnosed and executed resolution for network and server issues.
Temp Sales Associate
Leukemia & Lymphoma Society
San Francisco, CA
09.2012 - 03.2013
- Performed cold calls to invite schools to join the annual Pennies for Patients fundraising campaign.
- Visited prospect schools to explain the purpose of the campaign and mission of the organization.
- Worked closely with coworkers to organize the fastest and most productive methods of contacting and communicating with prospects.
Administrative Assistant
Nickelsalon
Chicago, IL
01.2009 - 01.2011
- Provided front desk assistance
- Participated in organization of community marketing events for the salon
- Organized paperwork
- Provided back-up support to the staff
Intern
West Town Community Law Office
Chicago
06.2007 - 05.2010
- Worked with a large team of lawyers providing assistance to a high-profile civil suit in Chicago.
- Maintained correspondence.
- Contacted potential clients to get a brief summary of clients' legal needs to be presented to lead attorney.
- Reviewed depositions to find crucial statements applicable to the case.
- Edited and proofread motions.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Explored new technologies and approaches to streamline processes.
- Prepared project presentations and reports to assist senior staff.
- Created and managed project plans, timelines and budgets.
Education
Bachelor of Arts - Political Science And Government
University of Illinois - Chicago
Chicago, IL 09.2007 - 12.2011
High School Diploma -
Walter Payton College Preparatory High School
Chicago 09.2003 - 06.2007
Skills
Analytical Thinking/Problem Solving
Software
MS Excel
Oracle ERP
QuickBooks
Linux OS
SharePoint
HTML
Python
Timeline
Manager, Supply Chain Operations
Chicago Transit Authority, CTA
01.2022 - Current
Project Coordinator, Supply Chain
Chicago Transit Authority, CTA
03.2020 - 01.2022
Inventory Control Coordinator
Chicago Transit Authority, CTA
05.2016 - 01.2020
Customer Service and Logistics Manager
Ecocoinc
05.2015 - 05.2016
Temp Sales Associate
Leukemia & Lymphoma Society
09.2012 - 03.2013
Assistant Systems Administrator
Bepress
05.2012 - 05.2015
Administrative Assistant
Nickelsalon
01.2009 - 01.2011
Bachelor of Arts - Political Science And Government
University of Illinois - Chicago
09.2007 - 12.2011
Intern
West Town Community Law Office
06.2007 - 05.2010
High School Diploma -
Walter Payton College Preparatory High School
09.2003 - 06.2007
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