Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Quote
Work Availability
Timeline
BusinessAnalyst

T. Chris Cantler

Abingdon,MD

Summary

Senior Project Manager and Consultant with extensive experience leading high-budget projects and managing cross-functional teams. Expertise in project planning, vendor negotiation, and agile and waterfall methodologies. Proven ability to deliver high-quality results, build strong client relationships, and optimize resource allocation. Experienced Consultant with top-notch implementation and project management abilities. Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams. Well-versed in IT system/application planning and deployment.

Overview

26
26
years of professional experience
3
3
Certificate

Work History

Senior Project Manager

CAI
10.2023 - Current
  • Responsible for overall leadership and management new Paid Family Medical Leave (PFML) solution (a Salesforce CRM application) for the State of Delaware (DE), Department of Labor (DOL), 30MM budget.
  • Lead an internal team of business facing, direct reports including 1 PM and 2 BAs to support a business team of 8 resources for DE DOL's Division of Paid Family Medical Leave (DPL).
  • Provide scope, schedule, budget, and quality oversight of Vendor responsible for development and delivery of the PFML application.
  • Consult with DPL business on all aspects of the project with respect to software design life-cycle (SDLC), agile and waterfall project management processes and techniques.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for the organization's benefit.
  • Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
  • Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
  • Monitored project progress, identified risks and implemented corrective measures to acquire success.
  • Implemented risk management processes to monitor and address key project risks.
  • Consult with Agency PMO (PMO) and Modernization Program regarding PFML project performance and escalate non-conforming activities promptly.
  • Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Championed innovative approaches when faced with complex problems or opportunities requiring non-traditional thinking.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.

Small Business Owner

NextGen Billing
01.2020 - Current
  • Own and operate a third-party Medicaid billing service focused on providing Medicaid claims billing services for assisted living facilities.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Manage profit and loss (P/L) and all other aspects for the business, i.e., client relations, business development, sales, marketing, accounting, and resource management.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Manage the establishment of new trading partners.
  • Prepare and submit Medicaid claims to state of Maryland on behalf of NGB clients.
  • Resolve any processing errors on behalf of NGB clients.
  • Perform monthly invoicing and reporting for clients.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.

Senior Project Manager

PSCI
04.2020 - 09.2023
    • Engaged with a contract position with Delaware's Department of Technology and Information (DTI) to support their Project Management Office (PMO) to execute select state projects. Projects include: Implementing DelPROs, a professional licensing system used to register and maintain professional licenses required by the State: Mainframe-as-a-Service, re-hosting of the State's mainframe in the cloud; Delaware Interactive Data System (DIDS), a statewide data system and warehouse to manage cross-functional state data; Enterprise Citrix, an enterprise virtualized desktop environment; and, Linux server upgrades, upgrading legacy operating systems (OS) to current supported standard.
    • Maintained schedules to meet key milestones at every project phase.
    • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
    • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
    • Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
    • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
    • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
    • Communicated project plans and progress to key stakeholders and project contributors.
    • Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
    • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
    • Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
    • Developed and maintained project budgets to control costs and meet organizational and project goals.
    • Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
    • Monitored project progress, identified risks and took corrective action as needed.
    • Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
    • Analyzed project performance data to identify areas of improvement.
    • Monitored project progress, identified risks and implemented corrective measures to acquire success.
    • Partnered with project team members to identify and quickly address problems.
    • Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.
    • Managed budgets exceeding 1MM while effectively controlling costs through diligent financial oversight.

Owner/Senior Managing Consultant

Cantler Consulting LLC
01.2013 - 03.2020
    • Provided engineering and project management consultation as a service. Clients include: Department of Defense, Mythics, State of Maryland, Departments of Education (DOE) and Human Resources (DHR); State of Delaware, Department of Technology and Information (DTI), Mariner Finance, Element Fleet Management, Department of the Army, and iCert Global.
    • Project examples include: Implement Maryland's Longitudinal Data System (MLDS) and P-20 system, K-12 Educational dashboards; re-host a suite of e-government applications; build a delivery PMO; and, establish a CISO organization and remediate IT audit findings.
    • Engineering examples include: Build, test, and maintain custom built test equipment used in hazardous laboratory settings for chemical warfare agent testing; developing custom automation systems to control industrial processes; and manufacturing precision laser measurement devices used to measure the wear of optical lenses.
    • Other services provided: Instructed Project Management Professional (PMP) bootcamps
    • Managed day-to-day business operations.
    • Coordinated international project teams across multiple time zones to ensure effective communication and timely delivery of results.
    • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
    • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
    • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
    • Consulted with customers to assess needs and propose optimal solutions.
    • Hired trained, and managed a high-performing team of employees, 5 at peak, dedicated to achieving company goals.
    • Implemented marketing strategies to increase brand awareness and attract new customers.
    • Established foundational processes for business operations.
    • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
    • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
    • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
    • Managed multi-million dollar budgets, ensuring optimal allocation of resources and cost control.

Education

MBA - Finance

Keller Graduate School of Business
Bethesda, MD
05.2011

Master of Arts - Project Management

Keller Graduate School of Business
Bethesda, MD
05.2009

Bachelor of Science - Management

DeVry University
Arlington, VA
05.2005

Associate of Science - Chemistry

Harford Community College
Bel Air, MD
05.1995

Skills

  • Team Leadership
  • Customer Relationship Management
  • Cross-Functional Communication
  • Vendor Selection
  • Stakeholder Relations
  • Relationship Building
  • Professionalism
  • Adaptability and Flexibility
  • Analytical Skills
  • Problem-solving abilities
  • Detail Oriented
  • Continuous Improvement

Accomplishments

Large Program/Project Experience

[period, Program/Project, Role, Total Program/Project Value]

  • 2023 to Present, Delaware Department of Labor Modernization Effort, Implement Paid Family Medical Leave Solution; 50MM
  • 2016 to 2018, Commercial Merger and Acquisition, Implement CISO Organization; 160MM
  • 2012 to 2013, Maryland Race to the Top, Implement MLDS/P20 System; 125MM
  • 2008 to 2009, Chemical Plant Expansion, Design Automation Process; 50MM
  • 2006 to 2008, Federal Assembled Chemical Weapons Alternative Program, Implement Plant Closure; 500MM

Certification

  • Agile Certified Practitioner (PMI-ACP) - Project Management Institute, #1915025 Active.
  • Project Management Professional (PMP) - Project Management Institute, #1356333 Active.
  • Certified Product Manager, Aha!, January 2024.

Additional Information

Additional Work History

  • Mythics, Virginia Beach, VA, Project Manager, May 2012 to March 2013
  • Joint Research and Development, Belcamp, MD, Project Manager, November 2010 to May 2012
  • SAIC, Abingdon, MD, Task Manager, August 2009 to November 2010
  • BE&K Engineering, Newark, DE, Project Manager/Senior Technical Professional, July 2008 to August 2009
  • Battelle Memorial Institute, Aberdeen, MD, Research Scientist/Project Manager, July 2003 to July 2008
  • Millennium Inorganic Chemicals, Baltimore, MD, Technologist, March 1995 to June 2003

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Senior Project Manager

CAI
10.2023 - Current

Senior Project Manager

PSCI
04.2020 - 09.2023

Small Business Owner

NextGen Billing
01.2020 - Current

Owner/Senior Managing Consultant

Cantler Consulting LLC
01.2013 - 03.2020

MBA - Finance

Keller Graduate School of Business

Master of Arts - Project Management

Keller Graduate School of Business

Bachelor of Science - Management

DeVry University

Associate of Science - Chemistry

Harford Community College

Similar Profiles

CREATE PROFILE
T. Chris Cantler