TYLER CLARK
Saint Albans
Summary
Experience in shift management, customer service roles, and IT support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
Smith Drug Company
03.2023 - Current
- Release orders to be fulfilled via our order start system.
- Oversee shipping operations to ensure trucks leave on time and product is delivered in a timely fashion.
- Train and supervise warehouse staff including new hires.
- Inventory management.
- Troubleshoot printers, hand held devices, and various computer software.
Shift Coordinator
Keurig Green Mountain
01.2022 - 03.2023
- Set task priorities and managed teams workload throughout the shift.
- Coordinated/communicated shipments and deliveries.
- Performed Quality Control checks.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Product Support Specialist
Rennline Inc
10.2019 - 12.2021
- Assist customers via phone or email.
- Troubleshoot installation issues for customers with step-by-step walkthrough.
- Technical support.
- Captured client feedback and recommended and advocated for product enhancements based on personal expertise and evaluation of customer needs.
Technology Specialist
The Automaster
05.2017 - 10.2019
- Assist customers in the delivery of their vehicles.
- Program customer devices to vehicle via Bluetooth.
- Familiarize customer with safety features and new car technology.
- Assist IT department by updating dealership software, setting up desktops, and troubleshooting LAN connections.
Warehouse Associate
Dowling's Inc.
02.2014 - 04.2017
- Building/wrapping pallets with product
- Loading pallets onto truck with electric pallet jack
- Use headset to pick product for order fulfillment
- Various warehouse tasks
Education
No Degree - Website Development, General course studies
Community College of Vermont
09.2013
High School Diploma - General course studies
Bellows Free Academy
Saint Albans, VT06.2013
Skills
- Team leadership
- Customer satisfaction
- Quality assurance
- Problem-solving
- Desktop technical support
- Software configuration
- Troubleshooting and Diagnostics
- Hardware installation
Certification
CompTIA-A+
Timeline
Warehouse Supervisor
Smith Drug Company
03.2023 - Current
Shift Coordinator
Keurig Green Mountain
01.2022 - 03.2023
Product Support Specialist
Rennline Inc
10.2019 - 12.2021
Technology Specialist
The Automaster
05.2017 - 10.2019
Warehouse Associate
Dowling's Inc.
02.2014 - 04.2017
No Degree - Website Development, General course studies
Community College of Vermont
High School Diploma - General course studies
Bellows Free Academy
Similar Profiles
Amy WolfeAmy Wolfe
Marketing Associate - Administration at JM Smith Corp - Smith Drug CompanyMarketing Associate - Administration at JM Smith Corp - Smith Drug Company
Michael HurstMichael Hurst
Regional Sales Manager at Smith Drug CompanyRegional Sales Manager at Smith Drug Company
Clarence DouglasClarence Douglas
IT Help Desk Technician at Smith Drug CompanyIT Help Desk Technician at Smith Drug Company
Quynh TranQuynh Tran
Store Team Member at Coles SupermarketStore Team Member at Coles Supermarket
Patrick GrahamPatrick Graham
Lead Materials Specialist at JetBlue Airways Corp.Lead Materials Specialist at JetBlue Airways Corp.