Summary
Overview
Work History
Education
Skills
Timeline
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Te-Juanesia Epps

West Haven,CT

Summary

Detail-oriented professional with extensive experience in payment processing, administrative support, and client communication. Proven ability to manage patient accounts, process refunds, and liaise with insurance carriers. Adept at data entry, problem-solving, and maintaining confidentiality in financial transactions. Seeking to leverage skills in a role focused on patient account research and refund processing.

Overview

10
10
years of professional experience

Work History

Independent Field Inspector

ProxyPics
08.2022 - Current


  • Provided comprehensive reports detailing inspection findings
  • Leveraged excellent attention to detail in visually assessing structures for signs of wear or damage
  • Increased client satisfaction through prompt scheduling and timely completion of inspections.
  • Conducted thorough property assessments to identify potential issues, leading to timely repairs and reduced long-term costs.

Office Assistant

ABM Parking Services
07.2018 - 10.2018
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Enhanced office efficiency by managing schedules and organizing files
  • Assisted in financial tasks such as invoicing and expense tracking.

Registration Secretary

Mount Vernon City School District
03.2018 - 05.2018
  • Answered multi-line phone system and managed clerical support
  • Entered data into the system and updated customer contacts.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.

Inventory Specialist

CVS Pharmacy
02.2015 - 05.2017
  • Answered phone calls and addressed customer and healthcare provider questions
  • Enhanced pharmacy workflow by assisting with medication dispensing
  • Entered and processed patients' prescriptions into internal systems.
  • Performed data entry and completed proper paperwork.
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.

Cashier

ABM Parking Services
06.2014 - 02.2015
  • Managed register duties and assisted over 30 guests per day
  • Maintained a balanced cash drawer with 100% accuracy rate.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Associate's - Accounting

Monroe College
Bronx, NY

Skills

  • Payment Processing
  • Data Entry and Management
  • Insurance Communication
  • Problem-Solving
  • Detail-Oriented
  • Confidentiality
  • Mathematical Calculations
  • Organizational Skills
  • Analyzing data

Timeline

Independent Field Inspector

ProxyPics
08.2022 - Current

Office Assistant

ABM Parking Services
07.2018 - 10.2018

Registration Secretary

Mount Vernon City School District
03.2018 - 05.2018

Inventory Specialist

CVS Pharmacy
02.2015 - 05.2017

Cashier

ABM Parking Services
06.2014 - 02.2015

Associate's - Accounting

Monroe College
Te-Juanesia Epps