Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Te-Yannah Jenkins

Raleigh,North Carolina

Summary

Seasoned Shift Lead at Taco Bell, adept in employee training and leadership, boasting a proven track record in enhancing team performance and customer satisfaction. Skilled in inventory management and decision-making, I consistently ensure operational excellence and safety. My dedication to reliability and punctuality has significantly contributed to workplace efficiency and positive customer experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Lead

Taco Bell
03.2023 - 10.2023
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Evaluated employee performance regularly, providing constructive feedback for growth opportunities within the team structure.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Overnight Stock Associate

Walmart
01.2023 - 04.2023
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Unloaded arriving product stock and moved to store display areas.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Realigned merchandise throughout assigned section to give shelves and racks professional appeal.

Cashier

Circle K Gas Station
11.2022 - 01.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Customer Service Cashier

TJ Max
10.2022 - 01.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Service and Food Champion

Taco Bell
08.2020 - 03.2022
  • Contributed to a positive workplace culture by collaborating with team members and displaying a strong work ethic.
  • Efficiently operated point-of-sale systems, handling cash transactions accurately and securely.
  • Promoted upselling opportunities with suggestive selling techniques, boosting overall sales revenue for the establishment.
  • Prepared high-quality food items, adhering to company recipes and presentation standards.
  • Increased repeat business by establishing rapport with customers through friendly interactions and personalized service.
  • Supported team members during busy periods by taking on additional tasks as needed for seamless operations.
  • Adhered to all sanitation guidelines when handling food items, ensuring the safety and well-being of customers at all times.
  • Greeted customers promptly and took orders to keep flow of traffic moving.

Education

High School Diploma -

Rolesville High School
Rolesville, NC
06.2022

Skills

    Decision-making capabilities

    Customer service focus

    Employee Training

    Team Supervision and team Leadership

    Inventory Counts and shift Paperwork Completion

    Production Reporting

    Warehouse Safety

    Pallet Jack Operation

    Product Assembly

    Work independently

    Reliability and punctuality

Certification

  • Servsafe certified with the National Restaurant Association- 2022-2027

Timeline

Shift Lead

Taco Bell
03.2023 - 10.2023

Overnight Stock Associate

Walmart
01.2023 - 04.2023

Cashier

Circle K Gas Station
11.2022 - 01.2023

Customer Service Cashier

TJ Max
10.2022 - 01.2023

Service and Food Champion

Taco Bell
08.2020 - 03.2022

High School Diploma -

Rolesville High School

Similar Profiles

CREATE PROFILE
Te-Yannah Jenkins