Summary
Overview
Work History
Education
Skills
Timeline
Generic

Te'A LeGardy

Conroe,TX

Summary

A results-driven leader with expertise in customer service management and problem-solving, refined through experience at Elite Wine and Spirits. Skilled in multitasking and organization, optimizing store operations and enhancing customer relations. Strong track record in training and mentoring, fostering a positive and efficient team environment.

Experienced in operational management, team leadership, and delivering exceptional customer service. Adept at strategic planning and problem-solving to improve store efficiency. Proven ability to meet sales targets while maintaining high standards in store presentation. A retail management professional dedicated to driving performance and enhancing customer experiences. Expertise in operational efficiency, staff development, and sales strategies, with a talent for inventory control and adapting to dynamic retail challenges.

Overview

5
5
years of professional experience

Work History

Store Manager

Elite Wine and Spirits
10.2020 - 01.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Sales Associate

Mulligans Wine and Spirits
02.2020 - 10.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.


Education

Associate of Arts - Journalism And Mass Communication

Ashford University
San Diego, CA

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Customer service management
  • Store opening and closing
  • Training and mentoring

Timeline

Store Manager

Elite Wine and Spirits
10.2020 - 01.2025

Sales Associate

Mulligans Wine and Spirits
02.2020 - 10.2020

Associate of Arts - Journalism And Mass Communication

Ashford University
Te'A LeGardy