Tea Miller
ST AUGUSTINE,Florida
Overview
4
4
years of professional experience
Work History
Parking Services Work Study
Flagler College
12.2023 - 01.2024
- Enhanced customer satisfaction by efficiently directing vehicles to available parking spaces.
- Improved customer satisfaction by providing efficient and accurate cashier services in a busy parking facility.
- Contributed to a safe and secure environment by promptly reporting any suspicious activities or safety hazards.
Human Resources Assistant Work Study
Flagler College
Saint Augustine, FL
07.2023 - 12.2023
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Answered and redirected incoming phone calls for office.
- Used Excel on a daily basis to input information.
RETAIL/ FRONT DESK
Prehistoric
Saint Augustine, FL
01.2023 - 11.2023
- Monitored front desk traffic to support customer satisfaction
- Answered questions about company location and hours of operation
- Handled incoming and outgoing mail with timely attention
- Opened and closed main office in alignment with established security procedures
- Entered data into company software system
- Maintained cleanliness and organization of public areas and conference rooms.
- Conducted regular inventory checks on office supplies, ordering replacements as needed to maintain optimal productivity levels at the front desk.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
RECEPTIONIST
FLAGLER INFERMARY
10.2021 - 05.2022
- Delivered accurate phone messages to personnel with legibly written call-back numbers and names
- Used proper telephone etiquette, answered calls and caller questions, and transferred to proper extensions
- Kept reception and common areas clean and tidy, removing trash and straightening magazines and couches.
BAGGER AT PUBLIX
Publix
11.2019 - 03.2020
- Worked in tandem with cashier to efficiently bag purchases and obtain price verifications
- Packed grocery items in sacks or cartons, arranging heavy and bulky items at bottom
- Carried packed bags or sacks or used pushcart to transport purchases to customer's vehicle
- Collected empty carts from parking lot and around store to return to cart corral
- Refilled and rotated items on shelves during downtime to maintain well-stocked inventory
- Frequently lifted and moved heavy objects to stock shelves and bag heavy items
- Assisted customers by suggesting items, answering questions, and providing price checks.
Education
Bachelor of Science - Anthropology
Flagler College
Saint Augustine, FL05.2025
Skills
- Packaging and Mail Receiving
- Hospitality Service
- Customer Service
- Greet Guests
- Sorting and Labeling
- Process Payments
- Sufficient Excel use
- Keeping Inventory
- Using Card Machines
Languages
american sign language
Volunteer Experience
Halo Keepers, St Johns, FL, 08/01/19, 04/01/20
References
- Ted Garcia, Manager/ Owner Boss, (904) 770-7869, prehistoric@gmail.com
- Holly Doucette, Nurse Practitioner Previous Employer, (904) 819-6211, healthservices@flagler.edu
Timeline
Parking Services Work Study
Flagler College
12.2023 - 01.2024
Human Resources Assistant Work Study
Flagler College
07.2023 - 12.2023
RETAIL/ FRONT DESK
Prehistoric
01.2023 - 11.2023
RECEPTIONIST
FLAGLER INFERMARY
10.2021 - 05.2022
BAGGER AT PUBLIX
Publix
11.2019 - 03.2020
Bachelor of Science - Anthropology
Flagler College