Tea Squillace
Bridgeville,DE
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
5
5
years of professional experience
Work History
Patient Service Specialist
Choptank Community Health Systems
03.2022 - Current
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Delivered support to medical staff in completion of patient paperwork.
- Drove proactive patient outreach activities to schedule appointments and follow-up on care and health maintenance.
- Educated patients on available resources such as financial assistance programs or support groups related to their specific medical conditions.
- Inputted accurate patient information, billing, and payment information within Athena.
- Providing excellent customer service by promptly answering patient inquiries.
Breastfeeding Peer Counselor
Nemours Pediatrics Hospital
02.2020 - 02.2022
- Developed and implemented health education programs to help individuals and communities improve health and well-being.
- Participated in health education research initiatives, developing and evaluating health education programs.
- Increased accessibility to breastfeeding information through online platforms such as social media pages, blogs, webinars, or virtual support groups.
- Analyzed health data and created reports to present to community leaders and stakeholders.
- Demonstrated how to express milk and store it in bottles for later feeds.
- Assisted in helping mothers latch baby to breast correctly.
Assistant Teacher
Wonder Years Early Learning Center
06.2019 - 01.2020
- Created lessons and online testing materials to facilitate remote learning.
- Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Kept records of student progress for teachers and parents and made notes on behavior, comprehension, and personal growth.
Education
High School Diploma -
Milford Senior High School
Milford, DE06.2017
Skills
- 50 WPM Typing Speed
- Fee Collection
- Insurance Forms Processing
- Resolving Problems
- Multi-Line Telephone Systems
- Bookkeeping Support
- Team Collaboration
- Medical insurance
- Money Handling
- Insurance Billing
Timeline
Patient Service Specialist
Choptank Community Health Systems
03.2022 - Current
Breastfeeding Peer Counselor
Nemours Pediatrics Hospital
02.2020 - 02.2022
Assistant Teacher
Wonder Years Early Learning Center
06.2019 - 01.2020
High School Diploma -
Milford Senior High School
Similar Profiles
Chelsey TownsendChelsey Townsend
Human Resources Specialist at Choptank Community Health SystemsHuman Resources Specialist at Choptank Community Health Systems
Misty MoyerMisty Moyer
Dental Assistant at Choptank Community Health SystemsDental Assistant at Choptank Community Health Systems
Jennifer YarberJennifer Yarber
School Based Patient Services Specialist at Choptank Community Health SystemsSchool Based Patient Services Specialist at Choptank Community Health Systems