Teagan Aaron
Denver,CO
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Encouraging employee and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks, Barista
Denver, CO
12.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Cultivated to recall customers' names and address each by name.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Prioritized drink requests while managing interruptions.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Assistant Manager
Dunkin' Donuts
Westminster, CO
09.2019 - 06.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Resolved problems promptly to elevate customer approval.
- Taught staff strategies for completing work and smoothly carrying out senior management directives.
Education
Bachelor of Science - Neuroscience
Regis University
Denver, CO04.2025
Bachelor of Science - Cognitive Psychology
Regis University
Denver, CO04.2025
Skills
- Product Advertising
- Hospitality and Professionalism
- Product Upselling and Cross-Selling
- Food Storage Management
- Sales Monitoring
- Customer Service
- Health Code Compliance
- Complaint Resolution
- Self-Motivated
- Excellent work ethic
- Responsible
- Collaboration
Timeline
Barista
Starbucks, Barista
12.2021 - Current
Assistant Manager
Dunkin' Donuts
09.2019 - 06.2021
Bachelor of Science - Neuroscience
Regis University
Bachelor of Science - Cognitive Psychology
Regis University
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