Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Teagan Daley

Manchester,ME

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Thomas Agency
12.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Food Service Worker

Arkay Pizza
06.2020 - 08.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted positive work environments through effective communication with colleagues and supervisors.

Education

Associate of Science - Radiologic Technologist

KVCC
Fairfield, ME
05-2026

High School Diploma -

Mt. Blue High School
Farmington
06-2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Relationship building
  • Problem resolution
  • Quick learner
  • Positive attitude
  • Multitasking

Certification

  • Basic Life Support Certification (BLS)
  • [Health Sciences] [Kennebec Valley Community College] [2024, May]

Timeline

Customer Service Representative

Thomas Agency
12.2023 - Current

Food Service Worker

Arkay Pizza
06.2020 - 08.2023

Associate of Science - Radiologic Technologist

KVCC

High School Diploma -

Mt. Blue High School
Teagan Daley