Teagan Dayton
Tremonton
Summary
Results-driven professional with extensive experience at IRS, specializing in tax compliance and fraud investigation. Expertise in data analysis and Microsoft Excel, leading to successful identification of process improvements. Proven track record in resolving complex inquiries and enhancing customer service, contributing to overall organizational success.
Overview
8
8
years of professional experience
Work History
Tax Examiner
Internal Revenue Service, IRS
Ogden
02.2019 - Current
- Managed data efficiently using Microsoft Excel and other computer software programs.
- Evaluated processes to identify opportunities for efficiency improvements.
- Issued notices for delinquent accounts, calculating interest charges and penalties.
- Conducted investigations into suspected fraud or noncompliance with Internal Revenue Code.
- Collaborated with various departments to resolve customer inquiries promptly.
Sandwich Artist
SUBWAY®Restaurants
Riverdale
02.2018 - 10.2019
- Prepared food items, including sandwiches, salads, soups, and drinks per customer orders and recipes.
- Delivered exceptional customer service by promptly addressing inquiries in a professional manner.
- Ensured accurate money handling by strictly following established transaction procedures.
- Monitored freezer and cooler temperatures throughout shift to maintain food safety standards.
- Collaborated with co-workers to address customer needs and resolve concerns effectively.
Sales Associate
Cricket Wireless
Clinton
06.2017 - 12.2017
- Delivered accurate information regarding products, prices, and services to customers.
- Developed promotional strategies that increased sales volume effectively.
- Greeted customers, ensuring exceptional service and satisfaction.
- Resolved customer complaints professionally to maintain positive relationships.
Education
High School Diploma -
Roy High
Roy, UT01-2017
Skills
- Tax compliance and fraud investigation
- Data analysis and process improvement
- Microsoft Excel proficiency
- Customer service excellence
Timeline
Tax Examiner
Internal Revenue Service, IRS
02.2019 - Current
Sandwich Artist
SUBWAY®Restaurants
02.2018 - 10.2019
Sales Associate
Cricket Wireless
06.2017 - 12.2017
High School Diploma -
Roy High
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