Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teagan Files

Aubrey,TX

Summary

Becoming a server was a great way for me to develop my communication and customer service skills. I learned how to interact with customers, take orders, and provide a positive dining experience. It's a fast - paced job that requires me to be on my feet for long periods of time, but it was very rewarding. I enjoy working with people and im looking for a job that offers flexible hours, good tips, and a positive atmosphere.

Overview

1
1
year of professional experience

Work History

Server

Cut Cinemark
05.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Cabana Attendant

Hawaiian Waters
05.2023 - Current
  • Assisted with inventory and cabana set-up each day before opening.
  • Worked closely with VIP services and beverage team to promote high level of service.
  • Responded to and resolved guest complaints in alignment with established procedures.
  • Welcomed guests to pool and resort by providing friendly, memorable service.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.

Associate

Impeccable Pig
03.2022 - 01.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Maintained relationships with customers to maximize sales opportunities.
  • Created solutions for customers to satisfy specific needs, quality and budget.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Utilized customer feedback to improve product offerings.

Education

Education

University of Texas At Tyler
Tyler, TX
05.2027

High School Diploma -

Braswell High School
Little Elm, TX
05.2023

Skills

  • Menu Memorization
  • Regulatory Compliance
  • Condiment Refilling
  • Food Preparation and Safety
  • Beverage Preparation
  • Natural Leadership
  • Billing and Payment Processing
  • Adaptable and Flexible

Timeline

Server

Cut Cinemark
05.2023 - Current

Cabana Attendant

Hawaiian Waters
05.2023 - Current

Associate

Impeccable Pig
03.2022 - 01.2023

Education

University of Texas At Tyler

High School Diploma -

Braswell High School

Similar Profiles

CREATE PROFILE
Teagan Files