Teagan Kleinsorge
Mercy Hospital Jefferson
Sappington,MO
1
Certification
19
years of professional experience
Dedicated Behavioral Health Registered Nurse with extensive experience at Mercy Hospital Jefferson, skilled in patient assessments and effective communication. Proven ability to develop care plans that enhance patient outcomes while maintaining privacy and confidentiality. Recognized for teamwork and calmness under pressure, ensuring optimal care delivery in challenging environments.
Work History
Behavioral Health Registered Nurse
1 Year 5 Months- Conducted comprehensive patient assessments to identify behavioral health needs and develop care plans.
- Administered medications and monitored patients for side effects and therapeutic responses.
- Collaborated with interdisciplinary teams to coordinate treatment plans and improve patient outcomes.
- Educated patients and families on mental health conditions, treatment options, and coping strategies.
Adjunct Clinical Nursing Instructor
2 Months- Instructed nursing students in clinical settings, reinforcing safe patient care, assessment skills, and professional standards.
- Coordinated with clinical site staff to support student placement, scheduling, and rotation expectations.
- Adapted instruction to diverse learner needs while maintaining consistent alignment with course objectives.
- Educated nursing students on successful methods for performing effective therapeutic communication and deescalation techniques.
- Provided timely feedback on student assignments, addressing common misconceptions or gaps in understanding promptly to facilitate learning growth.
Behavioral Health LPN
3 Years 7 Months- Maintained safe and therapeutic environment to provide best possible outcomes for patients.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Facilitated admissions, transfers and discharges.
- Obtained patient vital signs.
- Performed routine evaluations of each patient's status, needs and preferences.
- Comforted and counseled patients and families throughout care process.
- Gathered lab specimens, ordered testing and conveyed results to patients.
- Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
LPN - Behavioral Health
1 Year 4 Months- Maintained safe and therapeutic environment to provide best possible outcomes for patients.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Facilitated admissions, transfers and discharges.
- Obtained patient vital signs.
- Performed routine evaluations of each patient's status, needs and preferences.
- Comforted and counseled patients and families throughout care process.
- Gathered lab specimens, ordered testing and conveyed results to patients.
- Made valuable contributions to care-plan development and patient education processes backed by thorough research into client diagnoses.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
Communications Representative
6 Years 11 Months- Answered calls on first ring and engaged customers with friendly, professional demeanor
- Announced important information and emergency notifications over PA system
- Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
- Responded to customer inquiries with patience and positivity to establish excellent first impression
Customer Service Representative
5 Months- Answered customer telephone calls promptly to avoid on-hold wait times
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Offered advice and assistance to customers, paying attention to special needs or wants
Customer Service Representative
2 Years 10 Months- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Offered advice and assistance to customers, paying attention to special needs or wants
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Provided primary customer support to internal and external customers in fast-paced environment
Seafood Department Manager
8 Years 5 Months- Researched issues to obtain appropriate answers to customer inquiries
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
- Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Education
Associate of Science - Nursing
Certificate - Practical Nursing
- Member of Jefferson College Student Nurse Club
High School Diploma
Skills
Patient assessments
Mentoring proficiency
EMR / EHR
Effective communication and teamwork
Infection control and aseptic procedures
Multi-tasking and prioritization
Calm and level-headed under duress
Clinical supervision
Nursing education and simulation training
Supervising students
Certification
- Licensed Registered Nurse
- BLS for Healthcare Workers
- IV Certified
Timeline
Adjunct Clinical Nursing Instructor
Saint Louis Community College
08.2026 - CurrentRead More
Behavioral Health Registered Nurse
Mercy Hospital Jefferson
05.2025 - CurrentRead More
Behavioral Health LPN
Mercy Hospital Jefferson
10.2021 - 05.2025Read More
LPN - Behavioral Health
Mercy Hospital South
06.2020 - 10.2021Read More
Communications Representative
Mercy Hospital Jefferson
11.2019 - CurrentRead More
Customer Service Representative
Fortune Fish And Gourmet
04.2019 - 09.2019Read More
Customer Service Representative
Morey's Seafood International
06.2016 - 04.2019Read More
Seafood Department Manager
Dierberg's Markets
01.2008 - 06.2016Read More
Southwest Baptist University
Associate of Science from Nursing
Read More
Jefferson College
Certificate from Practical Nursing
Read More
Windsor High School
High School Diploma
Read More
Volunteering
- Jefferson College Employee Health Fair, 2019
- Red Cross Blood Drive at Jefferson Community College, 2019
- Mercy Blood Drive at Jefferson Community College, 2020