Teagan Niedermayer
Moorestown,US
Summary
Customer service professional with extensive experience in high-volume dining environments. Strong communication and interpersonal skills drive positive guest experiences and efficient table management. Proven track record of enhancing workflow and team efficiency, significantly boosting restaurant service reputation. Adaptable problem-solver in fast-paced settings, resulting in increased customer satisfaction and repeat business.
Overview
4
4
years of professional experience
Work History
Server
Stowaway's
Cape May, New Jersey
05.2024 - 08.2024
- Resolved customer inquiries and concerns promptly and professionally.
- Assisted in training new servers on restaurant procedures and menu items.
- Upsold daily specials to enhance guest dining experiences effectively.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Treat Team Member
Rita's Italian Ice
Moorestown, US
03.2022 - 10.2023
- Greeted customers and answered questions about menu items and store policies.
- Provided friendly, efficient service to customers both in-person and over the phone.
- Stocked shelves with merchandise according to company guidelines.
- Responded promptly to customer complaints or concerns in a courteous manner.
Hostess
Harry's Ocean Bar And Grill
Cape May, US
07.2022 - 08.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers
- Managed the waiting list, ensuring that all parties were seated promptly.
- Resolved any customer complaints or issues quickly and professionally.
Education
Bachelor of Science - Marketing
05.2028
- Fall 2024 - Dean's List
- Member of Kappa Kappa Gamma, 2025
- Women in Technology Member, 2025
High School Diploma -
06-2024
Skills
- Communication skills
- Team building
- Time management
- Sales strategies
- Market research
- Upselling techniques
- Exceptional customer service
References
References available upon request.