

Detail‑oriented and motivated student pursuing a Bachelor’s degree in Music Technology with a minor in Web Applications. Experienced in troubleshooting technical issues, supporting end users, and delivering high‑quality customer service in fast‑paced environments. At The Wave Lab, provided technical assistance by diagnosing and resolving audio equipment problems, ensuring proper system functionality, and collaborating with performers and staff to maintain smooth operations. Skilled in organizing and editing digital audio files with a focus on accuracy and user satisfaction. Additional professional experience includes multitasking across cashier operations, online order fulfillment, and inventory management, consistently prioritizing customer needs. Committed to applying strong communication, problem‑solving abilities, and technical aptitude to effectively support callers and resolve connectivity, software, and hardware‑related concerns.
Oversaw live concert recordings and events by managing microphone setups, sound systems, and recording equipment. Enhanced digital audio recordings through meticulous editing and organization to achieve optimal clarity and sound quality. Directed live audio mixing during performances, ensuring sound levels were balanced and mixes adjusted in real time. Facilitated studio sessions for album production and music projects, preparing equipment and supporting the creative process. Partnered with performers and staff to resolve technical audio challenges, contributing to high-quality recordings and seamless productions.