Teagan Welscher
Summary
Highly motivated individual with extensive knowledge in customer service and sales. Committed to providing positive growth and leadership to a team environment. Certified to instruct CPR/AED and lifeguarding certifications.
Overview
5
5
years of professional experience
1
1
Certification
Work History
LGI, WSI, Lifeguard
City Of Waukesha
06.2021 - Current
- Actively observe activities of patrons to ensure their safety
- Clean facility and assist manager with various tasks
- Teach Red Cross lifeguarding and CPR classes
- Instruct children of various ages how to swim and water safety
- Provided friendly customer service to guests and addressed concerns
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support to respond to emergency situations
Lifeguard, WSI
Cambridge Area Community Pool
09.2022 - 06.2023
- Perform emergency procedures such as first aid and CPR as needed
- Manage POS system
- Maintained order and cleanliness at swimming pool and surrounding areas to uphold hygiene standards, open pool facility
- Teach children of various ages how to swim and water safety
- Monitored safety of guests in and around swimming pool and educated them on safety protocols
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly
Retail Store Associate
Details Boutique
12.2018 - 01.2021
- Greeted customers, helped locate merchandise, and suggested suitable options
- Used POS system to process sales, returns, online orders, and gift card activations
- Answered questions about store policies and addressed customer concerns
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
Waitress, Drive-Through Worker, Busser
The Sports Page Bar and Grill
04.2018 - 01.2021
- Remained calm and poised when dealing with difficult customers or during busy shifts
- Kept server areas clean and stocked to increase efficiency while working tables, bussed and reset tables to keep dining room clean
- Used cash registers and credit card machines to cash out customers
- Greeted new customers, discussed specials, and took drink and food orders
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business
Education
High School Diploma -
Cambridge High School
Cambridge, WI06.2023
Skills
- First Aid
- Team Collaboration
- Group and Individual Instruction
- Strong Communication and Interpersonal Skills
- Sales and Marketing
- Team Leadership
- Cash Drawer Management
- Adaptable and Flexible
Certification
- Lifeguarding Instructor, American Red Cross (2023)
- Water Safety Instructor, American Red Cross (2021, 2023)
- CPR Instructor, American Red Cross (2023)
- Instructor Inclusion Training, American Red Cross (2023)
- Lifeguarding and Waterpark Skills, American Red Cross (2022)
- CPR/AED for the Professional Rescuer and First Aid, American Red Cross (2022)
- Certification in Microsoft Word (2020)
- Certification in Microsoft PowerPoint (2020)
Timeline
Lifeguard, WSI
Cambridge Area Community Pool
09.2022 - 06.2023
LGI, WSI, Lifeguard
City Of Waukesha
06.2021 - Current
Retail Store Associate
Details Boutique
12.2018 - 01.2021
Waitress, Drive-Through Worker, Busser
The Sports Page Bar and Grill
04.2018 - 01.2021
High School Diploma -
Cambridge High School
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