Teagan Widenmeyer
Valley City
Summary
Dynamic customer service professional with a proven track record at Brookside Lawn Services, proficient at resolving conflicts and enhancing customer loyalty. Skilled in active listening and critical thinking, I excel in high-pressure environments, ensuring satisfaction for customers.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Brookside Lawn Services
10.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for services, and company information.
Seasonal Head Lifeguard
Old Mill Village
05.2021 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
Education
Human Resource Management
Cuyahoga Community College
Cleveland, OHSkills
- Customer service
- Active listening
- Critical thinking
- Data entry
Timeline
Customer Service Representative
Brookside Lawn Services
10.2024 - Current
Seasonal Head Lifeguard
Old Mill Village
05.2021 - 09.2024
Human Resource Management
Cuyahoga Community College
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