Teagan Young
Orem
Summary
Management professional with a track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering a positive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Manager
Birdcage
12.2018 - Current
- Support Operations Management: Assisted the Store Manager in daily operations, contributing to staff scheduling, inventory management, and sales reporting
- Facilitated effective communication between departments to streamline processes
- Event Coordination: Planned and organized promotional events and in-store activities, enhancing customer engagement and driving sales
- Collaborated with team members to ensure successful execution of events
- Data Analysis: Analyzed sales and performance metrics to identify trends and recommend strategies for improvement
- Contributed to the development of action plans to achieve sales goals
- Technical Support: Provided basic IT support for office equipment and software, troubleshooting issues to minimize downtime and maintain operational efficiency
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Manager
V Logic
11.2018 - Current
- Oversaw daily operations: Managed store operations, ensuring compliance with company policies and procedures while maintaining a high standard of customer service
- Supervised a team of five employees, fostering a collaborative and efficient work environment
- Financial Management: Managed and monitored store budgets, including tracking expenses, sales, and inventory
- Implemented cost control measures to maximize profitability and reduce waste
- Administrative Support: Developed and enforced operational policies and procedures, enhancing overall efficiency
- Maintained accurate records for employee time and attendance, ensuring compliance with labor regulations
- Staff Development: Trained and mentored staff on operational procedures, customer service, and compliance protocols
- Conducted performance evaluations and provided constructive feedback to promote professional growth
- Customer Relations: Handled customer inquiries and complaints, resolving issues effectively to enhance customer satisfaction and loyalty
- Implemented feedback systems to gather insights and improve service offerings
Education
Associate in Arts (A.A.) -
Utah Valley University
Orem, UT08-2025
Skills
- Customer Service
- Data Entry
- Office Management
- Employee Training
- Bookkeeping
- Microsoft Office
- Time Management
- Payroll and budgeting
- Staff training and development
- Project planning
- Coaching and mentoring
- Supplier relationship management
- Proficient in computer applications
Certification
- Google Project Management
- TEFL Certified
Timeline
Assistant Manager
Birdcage
12.2018 - Current
Manager
V Logic
11.2018 - Current
Associate in Arts (A.A.) -
Utah Valley University
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