Teague Sanders
Lake Station,IN
Summary
Ambitious Production Manager with 3 years of experience in retail environments. Motivates employees to align performance with company objectives in fast-paced production environments. Superior competency in resource allocation, production scheduling and workflow management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Production Manager
Goodwill Industries of Michiana
05.2021 - Current
- Resolved issues quickly to maintain productivity goals.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Managed internal operational standards and productivity targets.
- Determined suitable crew requirements, scheduled employees
- Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
- Strengthened client relationships through regular communication and excellent customer service.
- Handled customer complaints appropriately
Production Assistant
Goodwill Industries of Michiana
03.2021 - 05.2021
- Accurately assessed employees yearly performance reviews
- Trained new employees
- Handled customer complaints
- Oversaw productive of hard and soft lines
- Implemented safety protocols to minimize workplace accidents and maintain a safe work environment.
- Collaborated with the Production Supervisor, providing support in decision-making and problem-solving tasks.
Drive Thu Ambassador
Goodwill Industries of Michiana
07.2020 - 03.2021
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Greeted customers and clients to create welcoming atmosphere.
- Answered calls in a professional manner by the 3rd ring
- Assisted customers with furniture carry outs
- Priced wares to send to the floor
- Assisted in training new employees
Cashier
Walgreens
07.2019 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
High School Diploma -
River Forest High School
Hobart, IN06.2020
Skills
- Staff Management
- Strong leadership abilities
- Continuous improvements
- Staff Scheduling
- Customer Support
- Performance Evaluation
- Workflow Optimization
- Training skills
- KPI Tracking
- Timely safety audits
- Team Management
- Decision-Making
- Critical Thinking
- Performance monitoring
- Employee Performance Reviews
Certification
- CPR, Goodwill - 2024-2026
- Customer service and sales, Goddwill - 2023
Timeline
Production Manager
Goodwill Industries of Michiana
05.2021 - Current
Production Assistant
Goodwill Industries of Michiana
03.2021 - 05.2021
Drive Thu Ambassador
Goodwill Industries of Michiana
07.2020 - 03.2021
Cashier
Walgreens
07.2019 - 07.2021
High School Diploma -
River Forest High School
- CPR, Goodwill - 2024-2026
- Customer service and sales, Goddwill - 2023
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