Summary
Overview
Work History
Skills
Timeline
Generic

Teague Susanne

Fairview Heights,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.

Overview

17
17
years of professional experience

Work History

Memory Support Manager

REVELA At Ofallon
12.2022 - Current
  • Collaborated with other teams to identify and resolve customer issues quickly and professionally.
  • Developed and maintained relationships with customers to enhance customer satisfaction.
  • Prepared employee schedules for maximum coverage during key hours.
  • Passionate about learning and committed to continual improvement
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Strengthened communication skills through regular interactions with others

Human Resources Manager/Payroll Specialist

Cedar Ridge Health And Rehab
09.2019 - 12.2022
  • Coordinated resolution of payroll discrepancies.
  • Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
  • Audited timesheets and payroll records for accuracy.
  • Completed payroll accurately and timely to meet employee expectations.
  • Processed timecards and payroll data for team of employees.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Calculated wages, deductions and bonuses in accordance with company policies.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Processed employee claims involving performance issues and harassment.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Updated employee files with new details such as changes in address or salary levels.
  • Developed and coordinated employee training programs to improve productivity and performance.
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Conducted workplace compliance training to reduce liability risks and operate effectively.
  • Resolved employee complaints and grievances successfully through mediation and collaboration.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Generated reports to track employee time and attendance.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Tracked employee vacation, sick and personal time.
  • Managed and updated employee benefits information.
  • Assisted with recruitment and onboarding of new employees.
  • Oversaw and managed hiring process and assisted human resources.
  • Managed payroll processing and benefits to compensate employees for service rendered.
  • Reconciled payroll discrepancies and responded to inquiries from employees.
  • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
  • Created and implemented forward-thinking initiatives to improve employee engagement
  • Reduced process gaps while supervising employees to achieve optimal productivity
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees
  • Motivated employees through special events, incentive programs, and constructive feedback

Central Supply Manager

Cedar Ridge Health And Rehab
07.2007 - 12.2022
  • Determined appropriate budget levels and administered expenditures.
  • Oversaw and regulated warehouse inventory
  • Coached, managed, tasked and assessed employees on company practices and processes.
  • Managed accurate files and implemented new organizational systems to improve traceability..
  • Consolidated supplier base while maintaining redundant sources of supply to reduce transit expenses and improve timely delivery.
  • Developed and implemented actionable improvements to increase inventory replenishment efficiency and reduce downtime.

Staffing Specialist

Cedar Ridge Health And Rehab
07.2007 - 09.2019
  • Collaborated closely with the human resources department to align staffing strategies with organizational goals and objectives.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Maintained up-to-date knowledge of industry trends, labor laws, and best practices in talent acquisition to ensure compliance and optimal results for clients.

Skills

  • Employee Feedback and Recognition
  • Employee Engagement Strategies
  • New Employee Orientation
  • Benefits and Compensation Management
  • Personnel Recruitment
  • Training and mentoring

Timeline

Memory Support Manager

REVELA At Ofallon
12.2022 - Current

Human Resources Manager/Payroll Specialist

Cedar Ridge Health And Rehab
09.2019 - 12.2022

Central Supply Manager

Cedar Ridge Health And Rehab
07.2007 - 12.2022

Staffing Specialist

Cedar Ridge Health And Rehab
07.2007 - 09.2019

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Teague Susanne