Teah Oliver
Lake Charles,LA
Summary
Dedicated administrative professional with successful experience in fast-paced office, and restaurant settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Restaurant Assistant Manager
The National Golf Club Of Louisiana
05.2022 - Current
- Assisted the Restaurant Manager in overseeing all front of house operations, ensuring smooth and efficient service delivery.
- Maintained exceptional cleanliness standards throughout the restaurant, adhering to health and safety regulations.
- Conducted weekly inventory counts to accurately track stock levels and facilitate ordering processes.
- Managed a team of waitstaff, delegating tasks and providing guidance to ensure optimal performance.
- Utilized strong customer service skills to resolve issues and address concerns, maintaining positive guest experiences.
- Responded to customer inquiries and effectively resolved any escalated situations.
- Developed inventory templates and generated reports to streamline inventory management procedures.
- Collaborated with kitchen staff to expedite food orders and maintain timely service.
- Worked closely with both front of house and back of house management to identify and implement solutions for operational challenges.
- Fostered a cohesive team environment, ensuring effective communication and collaboration among kitchen staff, waitstaff, bartenders, and hosts.
- Conducted training sessions for waitstaff on the Point of Sale (POS) system to enhance efficiency and accuracy in order processing.
- Enforced food health and safety procedures to guarantee compliance with regulatory standards.
- Created and managed employee schedules to optimize staffing levels and ensure adequate coverage.
- Oversaw the scheduling and procurement of inventory to maintain sufficient stock levels.
- Completed closing procedures daily, ensuring cleanliness and readiness for the next shift.
Administrative Assistant
Lake Charles Country Club
06.2023 - 10.2023
- Supported the Food and Beverage Manager and Accountant in developing and executing advertising strategies for the club.
- Participated in meetings to contribute to the planning and organization of member events, ensuring seamless execution.
- Conducted monthly inventory counts and updated inventory templates as necessary to accurately track stock levels.
- Generated weekly labor reports to assist in staffing optimization and resource allocation.
- Established and maintained an efficient filing system to streamline document organization and retrieval processes.
- Managed the club's event calendar, scheduling both internal meetings and external events.
- Efficiently handled incoming emails and phone calls, providing prompt responses and forwarding messages as appropriate.
- Assisted in the management of Event Banquets, including setup arrangements and supervision of servers to ensure smooth operations.
- Designed eye-catching event flyers to promote club activities and attract attendees.
- Oversaw the implementation of event host plans, ensuring all details were executed according to specifications.
Front Desk Receptionist
Hixson Funeral Home
09.2022 - 05.2023
- Provided exceptional customer service by promptly answering incoming phone calls and greeting guests with a welcoming demeanor.
- Maintained the cleanliness and organization of the front of the building to create a positive first impression for visitors.
- Managed administrative tasks, including filing papers as needed and scanning documents into the computer filing system to ensure efficient document management.
- Demonstrated strong communication skills in interacting with guests and colleagues, effectively addressing inquiries and providing assistance as required.
Pricing and Signage Team Member
Rouses Market
05.2021 - 04.2022
- Conducted regular audits by scanning tags and signs throughout the store to ensure accuracy and consistency in pricing and product information.
- Utilized mapping techniques to organize merchandise effectively throughout the store, optimizing customer flow and enhancing shopping experience.
- Managed the placement of tags and signs according to company guidelines, contributing to a visually appealing and informative retail environment.
- Demonstrated versatility by working in the Bakery Department, where responsibilities included preparing desserts, tagging them with accurate pricing information, and arranging them on the sales floor for display.
Filing Clerk
STAR Services Inc.
11.2020 - 11.2020
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Restored old files and archived completed files for future reference.
Education
No Degree -
McNeese State University
Lake Charles, LASkills
- Time Management
- Complaint Handling
- Customer Relations
- Computer Skills
- Phone Etiquette
- Flexible Schedule
- Strong multitasking
- Customer and client relations
- Scheduling and calendar management
- Multi-Line Telephone Systems
- Microsoft Office Suite
- Professional Demeanor
Timeline
Administrative Assistant
Lake Charles Country Club
06.2023 - 10.2023
Front Desk Receptionist
Hixson Funeral Home
09.2022 - 05.2023
Restaurant Assistant Manager
The National Golf Club Of Louisiana
05.2022 - Current
Pricing and Signage Team Member
Rouses Market
05.2021 - 04.2022
Filing Clerk
STAR Services Inc.
11.2020 - 11.2020
No Degree -
McNeese State University
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