Teah Taylor
Jersey City,NJ
Summary
Dynamic leader with a proven track record at Nacho Daddy, adept in operations management and conflict resolution. Excelled in enhancing team efficiency and customer satisfaction through innovative training and mentoring. Skilled in records management and complex problem-solving, significantly improved workflow and reduced food waste, driving operational excellence.
Overview
7
7
years of professional experience
Work History
Assistant Supervisor
Nacho Daddy
03.2021 - 07.2023
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
- Addressed employee concerns promptly and professionally, maintaining high levels of job satisfaction among team members.
- Assisted in the development of training materials to ensure a consistent learning experience for new hires.
- Coordinated with day shift supervisor to balance staffing as workloads changed.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Facilitated open lines of communication with staff members, fostering a positive work environment conducive to productivity.
Cook
Rock And Roll Sushi
11.2022 - 01.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
Food Truck Manager
Spice The Americas Food Truck
07.2018 - 10.2020
- Oversaw daily financial tasks such as cash handling, recordkeeping, and reporting to ensure accuracy and transparency in all transactions.
- Enhanced team efficiency by developing comprehensive employee schedules and providing regular performance feedback.
- Collaborated with other food trucks or vendors at events to create a positive atmosphere that attracted more visitors.
- Increased revenue with targeted marketing campaigns and community engagement initiatives.
- Delivered exceptional customer service by addressing issues promptly and professionally during peak service times.
- Conducted regular equipment maintenance checks to prevent downtime due to malfunctions or breakdowns.
- Maintained high standards of cleanliness and sanitation, adhering to local health codes and regulations.
- Optimized workflow by assigning tasks based on individual strengths and skills among the team members.
- Managed inventory levels for cost control, ordering supplies as needed to maintain efficient operations.
- Greeted customers, answered menu questions and responded to complaints.
- Accepted orders and packed food for takeout and delivery.
- Assisted food prep and assembly on line and served 100+ customers per day.
- Planned daily menus and prepped food for service.
- Trained food truck employees to follow established safety and hygiene standards.
- Drove truck to desinated areas.
Crew Member
McDonald's
01.2017 - 05.2017
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Prepared food items according to recipe to drive quality and consistency.
- Kept kitchen up to code for health and safety inspections.
- Managed multiple tasks simultaneously, prioritizing responsibilities to ensure all aspects of the kitchen and service areas functioned smoothly.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Demonstrated attention to detail while assembling meals according to specific customer requests or dietary restrictions.
- Understood cooking techniques and fundamentals to maximize safe food handling.
Crew Member
Dunkin Dounts
05.2016 - 12.2016
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Stocked shelves to organize aisles in assigned department.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Education
Associate in Electronics Engineering Technology - Electrical Equipment Installation And Repair
Lincoln Technical Institute
Marietta, GA03.2021
High School Diploma -
Peachtree Ridge High School
Suwanee, GA05.2017
Skills
- Records Management
- Training and mentoring
- Technical knowledge
- Sales Support
- Strong leader
- Finding opportunities and providing feedback
- Training and mentoring
- Operations management
- Customer relations
- Conflict resolution
- Complex Problem-Solving
- Schedule development
Timeline
Cook
Rock And Roll Sushi
11.2022 - 01.2023
Assistant Supervisor
Nacho Daddy
03.2021 - 07.2023
Food Truck Manager
Spice The Americas Food Truck
07.2018 - 10.2020
Crew Member
McDonald's
01.2017 - 05.2017
Crew Member
Dunkin Dounts
05.2016 - 12.2016
Associate in Electronics Engineering Technology - Electrical Equipment Installation And Repair
Lincoln Technical Institute
High School Diploma -
Peachtree Ridge High School
Similar Profiles
Rickiea SeamsterRickiea Seamster
Assistant Manager at Nacho DaddyAssistant Manager at Nacho Daddy
Courtney AndersonCourtney Anderson
Bartender Trainer at Nacho DaddyBartender Trainer at Nacho Daddy
Danielle BrownDanielle Brown
Hostess at Nacho DaddyHostess at Nacho Daddy