Teaira Duke
Burien,WA
Summary
A hard working individual who will always go out of her way to help others and get the job done the first time. Works well in a team environment with little supervision. Looks for the solution rather than focuses on the problem.
Overview
11
11
years of professional experience
Work History
Payroll Administrator
Worldwide Flight Services
SeaTac, WA
01.2024 - Current
- Recorded adjustments to previous pay-related errors.
- Tracked vacation accruals and sick leave balances for all employees.
- Provided pay-related information to employees and managers on benefit plans, tax issues and collective bargaining provisions.
- Updated employee profiles with changes in job titles or salaries as required.
- Provided information by answering employee questions about payroll-related matters.
- Prepared monthly reports on payroll costs for management review.
- Onboarded new employees in time reporting and payroll systems.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Maintained applicant profiles and information in applicant tracking system.
- Gathered timesheets to prepare weekly payroll data to process.
Administrative Generalist
Securitas
SeaTac
12.2022 - Current
- Performs a variety of office administrative functions, such as preparing correspondence and reports, processing mail, telephone and in-person reception, and filing
- Schedules meetings and conferences and assists with travel reservations
- Processes paperwork for benefits enrollment of new associates per client contracts; monitors assignment of associates to various client sites to ensure continued eligibility of the associate for benefits; coordinates enrollment and changes with Region or operations center benefits function
- Inputs scheduling/payroll data into automated resource system; verifies associate hours worked to contract requirements; determines overtime rates and billing hours; completes payroll documents for corrections
- Verifies and distributes paychecks; processes payroll for terminated associates in required time frame
- Performs a variety of responsible administrative functions that may include payroll, human resources, office management, scheduling, accounts payable and/or accounts receivable.
Warehouse Worker
PORT LOGISTICS
Sumner
09.2022 - Current
- Receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or managing, organizing and retrieving stock
- Along with doing labeling and inbound.
Retail Sales Associate
Nordstrom
Tacoma
10.2021 - 01.2022
- As a seasonal employee working in the jewelry department I was responsible for providing a positive customer experience and ensuring that the customer is satisfied with their purchase
- Including, providing excellent customer service, assisting customers in finding the perfect fit, and ensuring that the customer leaves with a smile
- During my time I had high sales and made great connections.
Front Desk Receptionist
Best Western Hotel Plus
Tacoma
09.2020 - 03.2021
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments.
Package handler
Amazon DSP
Renton
01.2018 - 07.2020
- The responsibility of picking and packing and handling stock arrangements to ensure that there is adequate stock for shipment purposes
- Also ensuring that orders are ready for transportation, as well as marking and labeling product containers.
Assistant Sales Manager
Baggers Bobbers & Choppers
Las Vegas, NV
08.2014 - 06.2017
- Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with company standards and programs
- Ensures customer service standards are followed by all team members and addresses issues as they arise
- Maintains strict confidentiality in all departmental and company matters
- Responsible for supervising staff and the overall daily management of a designated shift
- Supports, administers and manages operational goals and monitors achievements of performance and profit objectives
- Placing orders/shipments, handling website and email accounts
- Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction
- May be responsible for assisting in the budget process for the department by providing recommendations; supports compliance to departmental budget initiatives; reporting budget concerns to manager.
Receptionist
Community Development Association
White Center, WA
09.2013 - 02.2014
- Provided daily support to supervisors and management
- Data entry, filed, faxed and scanned daily reports, answered multi phone line and transfer calls to appropriate personnel or took accurate messages
- Provided exceptional customer service to a diverse community and answered inquiries about events and outreach services provided to the community
- Attended all community events to provide information about the association and what resources were available through the association.
Receptionist
Island Skin & Laser
Burien, WA
02.2013 - 06.2013
- Greeted clients, scheduled appointments, answered all phone calls and transferred to appropriate personnel or took messages, filed, faxed, and scanned daily reports, maintained weekly inventory reports, kept work area clean and organized at all times, completed any special projects assigned to me on time.
Education
Gary Manual Aveda Institute
01.2011
Skills
- Retail Sales
- Upselling
- Front Desk
- Microsoft Outlook
- Microsoft Word
- 10 key typing
- Data entry
- Payroll Auditing
- Data Review
- Payroll Software Proficiency ie (AOD)
- Payroll Processing
- Employee Onboarding (SAP)
- Attention to Detail
- Executive Support
Additional Information
Written and oral communications. Organized. Self-motivation and multi-task orientated., Places customer satisfaction above all else. Effective problem solving abilities., Punctual, authentic, reliable, Honest., Maintains accurate records and reports. Excellent data entry. Keyboarding 40 wpm., Proficient with Microsoft office suite, Outlook, Internet searches, and Social Media.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Payroll Administrator
Worldwide Flight Services
01.2024 - Current
Administrative Generalist
Securitas
12.2022 - Current
Warehouse Worker
PORT LOGISTICS
09.2022 - Current
Retail Sales Associate
Nordstrom
10.2021 - 01.2022
Front Desk Receptionist
Best Western Hotel Plus
09.2020 - 03.2021
Package handler
Amazon DSP
01.2018 - 07.2020
Assistant Sales Manager
Baggers Bobbers & Choppers
08.2014 - 06.2017
Receptionist
Community Development Association
09.2013 - 02.2014
Receptionist
Island Skin & Laser
02.2013 - 06.2013
Gary Manual Aveda Institute
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