Teairra Turner
Brooklyn Park,MN
Summary
Dynamic professional with a proven track record, excelling in data entry and compliance monitoring. Demonstrated leadership and active listening skills while enhancing customer satisfaction. Expert at relationship building and problem resolution.
Overview
5
5
years of professional experience
Work History
Medical Assembler
Boston Scientific
01.2025 - Current
- Maintained a clean and organized workspace, adhering to strict sterilization policies.
- Monitoring finished product to ensure compliance and satisfaction
- Data entry and documentation to ensure accuracy
- Work with production team to meet deadlines and goals
Salon Owner/Operator
Sola Salons Studios
05.2023 - 12.2024
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences
- Financial management. Daily tracking of sales and managing budget
- Understanding clients needs and enhancing their appearance using advanced techniques
- Managed salon operations to ensure business efficiency
Customer Service Representative
AT&T
08.2022 - 05.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled inbound and outbound calls involving equipment, services, and policies.
- Active listening to ensure customer satisfaction.
- Assisted any customers questions or concerns.
- Strong communication skills, written and verbal.
- Sales. Increased product sales by actively identifying customer needs.
Hospital Service Technician
Agility
01.2020 - 11.2022
- Adhered to company policies, safety regulation, and equipment procedures.
- Delivering equipment to designated locations set for proper use.
- Equipment preparation and delivery.Properly cleaning and preparing equipment for next patient use.
- Paper work and data entry for accurate documentation of equipment and regulation compliance.
- Clinical communication with staff. Assisting with any questions or concerns.
Education
Empire Beauty School
05.2023
Skills
- Leadership qualities
- Active listening
- Data entry
- Relationship building
- Problem resolution
- Attention to detail
Timeline
Medical Assembler
Boston Scientific
01.2025 - Current
Salon Owner/Operator
Sola Salons Studios
05.2023 - 12.2024
Customer Service Representative
AT&T
08.2022 - 05.2023
Hospital Service Technician
Agility
01.2020 - 11.2022
Empire Beauty School