Teala Ragan
Freeport
Summary
Dynamic Office Manager with proven expertise at Panhandle Precast Of NWFL LLC, enhancing workflow efficiency and fostering strong vendor and customer relationships. I excel in customer service and organizational skills, driving operational excellence and ensuring confidentiality while supporting team success.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
12
12
years of professional experience
Work History
Office Manager
Panhandle Precast Of NWFL LLC
02.2019 - Current
- Coordinated office operations, enhancing workflow efficiency and communication among teams.
- Oversaw vendor relationships, negotiating contracts to secure favorable terms and services for the company.
- Conducted regular audits of office processes, identifying areas for improvement and implementing best practices.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Completed weekly payroll for 22 employees.
Pharmacy Technician
Week's Pharmacy
02.2014 - 02.2018
- Managed medication inventory, ensuring accurate stock levels and timely reordering.
- Processed prescription orders efficiently, adhering to safety protocols and regulatory standards.
- Assisted pharmacists in preparing and dispensing medications, enhancing workflow efficiency.
- Trained new staff on pharmacy systems and best practices for customer service.
- Conducted patient consultations regarding medication usage and side effects, promoting adherence.
- Maintained compliance with state and federal regulations, contributing to operational excellence.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Education
No Degree -
Florida Board Of Pharmacy
Tallahassee, FlHigh School Diploma -
Freeport High School
Freeport, FL.05-1994
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Billing
- Clear oral/written communication
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Document management
- Clerical support
- Account reconciliation
- Credit and collections
- Mail handling
- Scheduling
- Staff management
- Human resources
- Supply management
- Financial reporting
- Financial tracking
- Contract administration
- Banking operations
- Decision-making
- Attention to detail
- Multitasking and organization
- Reliability
- Adaptability and flexibility
- Phone and email etiquette
Timeline
Office Manager
Panhandle Precast Of NWFL LLC
02.2019 - Current
Pharmacy Technician
Week's Pharmacy
02.2014 - 02.2018
No Degree -
Florida Board Of Pharmacy
High School Diploma -
Freeport High School