Teanna Gravely
Willingboro,NJ
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals.
Overview
10
10
years of professional experience
Work History
Full Futures Community Engagement Manager
Center For Family Services
02.2023 - Current
- Partner closely with the school district and their nutrition team to coordinate activities between the school and Full Futures partner organizations
- K-12 project management experience throughout Camden County School District
- Planned strategic development for programs and leading promotional activities and outreach in the community
- Support evaluation efforts by obtaining relevant and necessary data from school district and other key partners including assistance with documenting lessons learned
- Establish and foster relationships with diverse partners coordinating with partners to build collective capacity
- Engage residents to participate in programs and identify resident leaders to support dissemination of resources and enhance access.
Unemployed
10.2022 - 02.2023
- Took a leave of absence for personal reasons.
GM/ Traveling Regional Operation Support
Sodexo
12.2021 - 09.2022
- Travel to varies facilities to support the units
- Implement Sodexo systems and programs, and oversee training of staff
- Continuously evaluates service to ensure patient and client satisfaction
- Drive employee engagement and patient satisfaction through strong leadership skills
- Integrate fully within our client's organization and be a trusted advisor with a customer service focus: Achieve company and client financial targets and goals
- Develop strategic plans and maintain strong client and customer relationships
- Processed payroll with finance & accounting
- Responsible for profit and loss control.
Patient Service Manager
Morrison Healthcare
06.2020 - 12.2021
- Establishes goals and oversees implementation of patient food services needs based upon medical direction, patient population and contract
- Hires, leads, directs, coaches, trains, and develops patient services team members
- Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of diet order limitations
- Complies with regulatory agencies, including federal, state, and Joint Commission as evidenced by successful completion of surveys with no deficiencies
- Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay
- Ensures patient services staff assists in achieving stated patient satisfaction goals
- Participates in facility-wide and department Performance Improvement Program and on Performance Improvement teams to improve processes and patient care
- Follows facility, department, and Company safety policies and procedures to include occurrence reporting
- Participates and attends all departmental meetings, staff development, and professional programs, as appropriate.
Director of Dining Services
St. John Neumann Center for Rehabilitation & Healthcare
11.2019 - 06.2020
- Manage allotted budget while actively seeking ways to eliminate or reduce expenses; audited diets as appropriate for compliance
- Served as a nutritional subject matter resource to departmental and health care staff
- Established annual goals objectives and budgets
- Perform audits of the Dining Services department as required by city state and federal agencies
- Work directly with center executives to improve overall dining services operations and resolve any service issues within the facility.
Assistant Food Service Director
Healthcare Services Group
10.2018 - 11.2019
- Interview, hire, train, oversee and sometimes fire employees
- Manage the inventory and order food and beverages and equipment and supplies
- Inspect supplies equipment
- Investigate and resolve complaints regarding food quality or service
- Processed payroll with finance & accounting and overseeing profit and loss control.
Patient Service Manager
Medford Leas
05.2018 - 10.2018
- Delivered professional food services in restaurant-style dining operations catering and events
- Supervise the Dining Room Services in the limit of established budgets policies and procedures
- Participate in the hiring task
- Training, motivation and termination of workers.
Cook
Masonic Home of New Jersey
12.2017 - 05.2018
- Food preparation
- Cooking meals to order - on time and well presented
- Assisting the head chef
- Maintaining the highest standards of food and kitchen hygiene
- Cleaning of the grill and benchtops
- Maintaining and ordering supplies.
Administrative Assistant
Johnson & Wales University
12.2014 - 02.2017
- Answer and direct phone calls
- Carry out administrative duties such as filing, typing, copying, scanning, etc
- Maintained order and appropriate behavior in the lobby
- Handled sensitive information in a confident manner
- Responded appropriately to any job-related requests by residence hall staff and complete duties as assigned.
Food Service Worker
Lockheed Martin
06.2014 - 09.2016
- Working in a fast-paced environment serving as a food service worker
- Ensure storage of food in a proper and sanitary manner
- Providing customers with exceptional service
- Catered various events within the company.
Cook
Brookdale Senior Living
06.2014 - 01.2016
- Gained industry experience by learning how to cook for different age groups
- Working as a chef preparing different varieties of food for different diets
- Such as lo-sodium lo-carb, puree texture modified foods and carbohydrate controlled foods.
Education
Master's degree - Nutrition
Johnson & Wales University-Providence
Providence, RI01.2024
Bachelor's - Foodservice Management
Johnson & Wales University
Providence, RI03.2017
High school diploma - Science in Culinary Arts
Burlington County Institute of Technology
05.2013
Skills
- Ability to work independently
- Accounting
- Administrative
- Audits
- Profit & Loss
- Demonstrated excellent communication skills
- Ability to work independently as well as part of a team
- Highly experienced in performing food quality inspections
- Over eight years' experience in the customer service industry
- Leadership
Timeline
Full Futures Community Engagement Manager
Center For Family Services
02.2023 - Current
Unemployed
10.2022 - 02.2023
GM/ Traveling Regional Operation Support
Sodexo
12.2021 - 09.2022
Patient Service Manager
Morrison Healthcare
06.2020 - 12.2021
Director of Dining Services
St. John Neumann Center for Rehabilitation & Healthcare
11.2019 - 06.2020
Assistant Food Service Director
Healthcare Services Group
10.2018 - 11.2019
Patient Service Manager
Medford Leas
05.2018 - 10.2018
Cook
Masonic Home of New Jersey
12.2017 - 05.2018
Administrative Assistant
Johnson & Wales University
12.2014 - 02.2017
Food Service Worker
Lockheed Martin
06.2014 - 09.2016
Cook
Brookdale Senior Living
06.2014 - 01.2016
Master's degree - Nutrition
Johnson & Wales University-Providence
Bachelor's - Foodservice Management
Johnson & Wales University
High school diploma - Science in Culinary Arts
Burlington County Institute of Technology
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