Teanna Matheney
New Castle,VA
Summary
Passionate and dedicated Substance Abuse Counselor with a year of experience in comprehensive and compassionate care to individuals with substance use. Skilled in performing group therapy, collaborating with interdisciplinary teams, and conducting intakes. Strong advocate for recovery and committed to helping clients lead healthier, more fulfilling lives. Bachelors in Crisis Counseling from Liberty University, Lynchburg, Virginia. Most proud of facilitating successful recovery, advocating for mental health and commitment to continuing education. Working towards becoming CSAC certified. CSAC Supervisee currently.
Support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Substance Abuse Counselor I
Christiansburg Comprehensive Treatment Center
Christiansburg, VA
12.2023 - Current
- Work with patients to develop recovery skills through treatment planning, care coordination, referrals and group or individual counseling sessions
- Contributing to the ongoing assessment and treatment planning process through participation in daily reports, case reviews and treatment team meetings
- Providing crisis interventions as needed
- Ensuring patient confidentiality
- Providing supportive counseling in conjunction with medical and nursing services
- Ensure patients submit to at least once a month randomize drug screenings
- Drug and alcohol counseling and support to individual clients and their families
- Understand and advise addicts on how drugs can affect special health considerations such as pregnancy, mental health conditions, or chronic health issues like diabetes or high blood pressure
- Stay informed and in touch with community resources and support groups
- Provide information and promotional materials
- Work with other health care professionals to create an individual treatment plan
- Evaluate the effectiveness of treatment programs
- Monitor client progress
- Be aware of signs of recidivism
- Keep detailed notes on patient interaction
Support Coordinator II
New River Valley Community Services
Blacksburg, VA
02.2023 - 10.2023
- Coordinates meetings with individual, and/or family, Substitute Decision Maker, and/or providers as necessary, based on Enhanced Case Management (ECM)/Non-ECM requirements and utilizes appropriate assessment tools
- Develops individualized written case management service plans annually which outline service needs and completes updates as needed throughout the plan year
- Annual documentation is completed, and signatures are obtained and submitted in the record in a timely manner
- Links, Monitors, and Coordinates services and supports, as needed, and requested
- Maintains all communications, both written and verbal, with respect and confidentiality and complies with HIPAA and 42 CFR Part 2 standards and regulations
- Assists with crisis resolution and general problem-solving
- Ensures all safety, health, and universal precautions are properly addressed and monitored
- Advocates for services on behalf of individuals served and their families/care givers as needed
- Documents and reports suspected violations of Human Rights according to NRVCS policies
- Promotes positive communication and collaboration among team members and other community resources needed to provide quality services
- Always conducts self in a professional manner
- Participates in team meetings unless absence is excused, completes proper written communication and relays other helpful information as necessary by voice mail and/or email
- Serves on designated teams, committees and work groups
Crisis Intervention Intern
Women's Resource Center
Radford, VA
05.2022 - 08.2022
- Manage and Operate 24/7/365 Crisis Hotline and Temporary Emergency Shelter
- Assist victims of Domestic and Sexual violence immediately by telephone and in person
- Provide Information and Referral, Crisis Intervention Counseling, Safety Planning, and Support
- Hotline also provides general counseling services to any caller in crisis
- Provide on-site assistance in the emergency shelter, assisting paid staff with the day-to-day running of the facility, including safety and security
- Update oneself as to current shelter and hotline situations by checking in with paid staff and other volunteers/interns, and reviewing shift log
- Accurately document all events of assigned shift, complete hotline forms and message logs according to organization and data collection requirements
- Protect confidentiality of shelter residents, shelter location and all organizational information
Front Desk Agent
Mountain Lake Lodge
Pembroke, VA
07.2021 - 07.2022
- Manage online, phone and in-person room reservations
- Welcome guests, check them in, distribute room keys and explain the hotel's amenities
- Take payment from customers
- Respond to guests' issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- Work with other staff members to ensure that all guests rooms meet hotel standards and accommodate any special client needs
- Assist customers with the planning of special events such as weddings and business conferences
- Arrange specialized services for VIP guests
Co-Teacher for Discovery Preschool
KinderCare
Blacksburg, VA
10.2020 - 02.2021
- Create a safe, nurturing environment where children can play and learn
- Partner with parents with a shared desire to provide the best care and education for their children
- Support your center's success by partnering with center staff and leadership to achieve goals around enrollment, accreditation, and engagement
- Cultivate positive relationships with families, teachers, state licensing authorities, community contacts and corporate partners
- Implement KCE's curriculum in a way that is consistent with the unique needs of each child
Student Service Front Desk Associate
Dabney S Lancaster Community College
Clifton Forge, VA
08.2018 - 12.2019
- Answering incoming calls on multi-line telephones
- Setting up student advising appointments
- Directing visitors and students to the correct destination
- Helping students apply for the college, scholarships, and FAFSA
- Maintain a professional appearance
Certified Lab Assistant
LewisGale Hospital Alleghany
Low Moor, VA
05.2019 - 10.2019
- Adheres to all established policies and procedures in the collection and/or processing of specimens
- Demonstrates efficiency and proficiency in the collection, handling and processing of specimens
- Able to perform a minimum of 40 venipunctures per eight-hour shift
- Maintains good communication with team leaders, co-workers and customers
- Respects patient confidentiality
- Exhibits excellent customer relations in dealings with patients, visitors, physicians, hospital staff and co-workers
- Understands and participates in laboratory QA plans, safety policies, emergency preparedness plan and infection control plan
Cashier
Dairy Queen
Clifton Forge, VA
08.2017 - 09.2018
- Completing money transactions and preparing ice cream
- Basic customer service duties, such as answering questions about menu items, services and policies
- Developed a comprehensive knowledge about all the products and services the company is offering
- Balance sales in the cash register
- Maintain cleanliness of the work area and a professional appearance
Sandwich Artist
Subway
New Castle, VA
05.2014 - 06.2017
- Displays a cheerful and helpful manner while greeting guests and preparing their orders
- Collects payment from guests and makes change
- Performs Cash-In Procedure- accounting for all forms of money during the shift
- Understands and adheres to all quality standards, formulas, and procedures as outlined in the SUBWAY Operations Manual
- Maintains a professional appearance
Education
BACHELORS - CRISIS COUNSELING
LIBERTY UNIVERSITY
Lynchburg, VA08.2022
ASSOCIATES - GENERAL STUDIES
DABNEY S LANCASTER COMMUNITY COLLEGE
Clifton Forge, VA12.2020
ASSOCIATES - SOCIAL SCIENCE
VIRGINIA WESTERN COMMUNITY COLLEGE
Roanoke, VA05.2020
AVANCED HIGH SCHOOL DEGREE -
CRAIG COUNTY HIGH SCHOOL
New Castle, VA06.2016
Skills
- Dedicated Work Ethic
- Commitment to Continuous Improvement
- Effective Customer Engagement
- Strong Interpersonal Skills
- Basic Computer Skills
- Empathetic Understanding
- Effective Time Management
- Maintains Confidentiality
- Problem-solving
- Active listening
- Motivational skills
- Patient and Resilience
- Empathy and Compassion
- Case management
- Clinical documentation
Certification
- Basic Life Support for Healthcare Providers, 03/01/24 to 03/01/26
- Certified Phlebotomy Technician, 02/01/20 to 02/01/22
- Certified Nursing Assistant, 07/01/18 to 07/01/20
Awards
Good Citizen Award, 01/01/16, The DAR Good Citizen Award and Scholarship Contest, created in 1934, is intended to encourage and reward the qualities of good citizenship. I was fortunate enough to be awarded the Good Citizenship award in Craig County, VA. This award recognizes and rewards individuals who possess the qualities of dependability, service, leadership, and patriotism in their homes, schools, and communities.
Timeline
Substance Abuse Counselor I
Christiansburg Comprehensive Treatment Center
12.2023 - Current
Support Coordinator II
New River Valley Community Services
02.2023 - 10.2023
Crisis Intervention Intern
Women's Resource Center
05.2022 - 08.2022
Front Desk Agent
Mountain Lake Lodge
07.2021 - 07.2022
Co-Teacher for Discovery Preschool
KinderCare
10.2020 - 02.2021
Certified Lab Assistant
LewisGale Hospital Alleghany
05.2019 - 10.2019
Student Service Front Desk Associate
Dabney S Lancaster Community College
08.2018 - 12.2019
Cashier
Dairy Queen
08.2017 - 09.2018
Sandwich Artist
Subway
05.2014 - 06.2017
BACHELORS - CRISIS COUNSELING
LIBERTY UNIVERSITY
ASSOCIATES - GENERAL STUDIES
DABNEY S LANCASTER COMMUNITY COLLEGE
ASSOCIATES - SOCIAL SCIENCE
VIRGINIA WESTERN COMMUNITY COLLEGE
AVANCED HIGH SCHOOL DEGREE -
CRAIG COUNTY HIGH SCHOOL