Teanna Whited
Noblesville,IN
Summary
Dynamic and passionate Licensed Massage Therapist with a proven track record at Woodhouse Day Spa, recognized for delivering 5-star customer service and building strong client relationships. Skilled in Swedish and deep tissue massage, I excel in creating personalized treatment plans and ensuring an exceptional spa experience. Adaptable and intuitive, I thrive in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Massage Therapist
Massage Envy Spa
Noblesville, IN
01.2024 - 12.2024
- Please see above
- Learned new spa and treatments
- Top request in just 1 month
Lead Licensed Massage Therapist
Woodhouse Day Spa
Carmel, IN
08.2020 - 05.2021
- See above
- Learned more body and spa treatments
- Many repeat cliends and requests
- Well groomed
- 5 STAR customer servive
- Very Intuitive
- Adaptable
- Fast learner
- Passion for helping others
Massage Therapist
Meadowood Napa Valley
St. Helena, CA
06.2006 - 09.2019
- Managed time efficiently between clients ensuring quality service delivery.
- Advised clients on personal care between appointments and relevant products for individual needs.
- Cleaned table and space between appointments to protect client health.
- Performed a variety of massage modalities, including Swedish, deep tissue, and sports massage, to address client health concerns.
- Kneaded muscles and soft tissues to help clients release tension and improve physical wellbeing.
- Stocked treatment space with linens, supplies and sterilized instruments.
- Maintained patient records, tracking rehabilitation goals and progress
- Organized and maintained full schedule of appointments with clients of different ages and physical needs.
- Adhered to established policies and procedures when providing massage therapy services.
- Greeted patrons and provided excellent customer service.
- Addressed customer service issues in a timely manner while demonstrating excellent customer service skills.
- Developed and implemented customer service policies and procedures to ensure quality customer service.
- Contributed to a positive customer service experience by providing excellent customer service skills.
- Provided customer service support to attendees.
- Developed strategies to improve customer service processes.
- Greeted clients and provided excellent customer service.
Education
Nationally Certified Massage Therapist - Massage, Anatomy And Customer Service
Trinity College
Fairfield, CA12-2005
Skills
- Swedish massage
- Deep tissue massage
- Sports massage
- Client consultation
- Treatment planning
- Customer service
- Retail product knowledge
- Team collaboration
- Spa management
- Record keeping
- Time management
- Customer relationship building
- Cleaning and sanitizing
- Decision-making
- Payment processing
- First aid certified
- Licensed massage therapist (LMT)
- Special events
- Team building
Affiliations
- I am a hard working since Mom of 2
- Balanced
- Efficient
- Clean and careing
Languages
English
Professional
MamaTeaMassage in home business
- Licensed and certified traveling CMT
- Works with many modalities
Timeline
Massage Therapist
Massage Envy Spa
01.2024 - 12.2024
Lead Licensed Massage Therapist
Woodhouse Day Spa
08.2020 - 05.2021
Massage Therapist
Meadowood Napa Valley
06.2006 - 09.2019
Nationally Certified Massage Therapist - Massage, Anatomy And Customer Service
Trinity College