Teany Gerkin
Fuquay Varina, NC,NC
Summary
Dynamic, results-driven professional with over 25 years of experience in various roles, including Assistant Director of Operations, Administrative Officer, and Compliance Specialist. Expertise in leveraging strong analytical skills and organizational acumen, complemented by multilingual capabilities in Spanish, to enhance operational efficiency and ensure regulatory compliance. Proven history of managing complex projects and developing strategic initiatives that foster cross-functional collaboration. Committed to delivering exceptional outcomes through meticulous attention to detail, effective communication, and a customer-centric approach, while maintaining a strong dedication to continuous improvement and achieving organizational goals.
Overview
15
15
years of professional experience
Work History
Administratve Officer
National Institutes of Environmental Healths
03.2024 - Current
- Recruitment and Staffing: Manage and coordinate the full recruitment lifecycle for Title V and Title 42 employees, including job postings, onboarding documentation, and coordination with HR specialist to ensure timely hiring actions.
- Travel Oversight: Serve as the travel approver and overseer, reviewing, authorizing, and monitoring all domestic and international travel requests in accordance with NIH and Federal Travel policies.
- Property Management: Oversee property accountability and asset management, ensuring proper documentation, surplus coordination, and compliance with NIH property management regulations.
- Timekeeping Administration: Maintain accurate time and attendance records for divisional staff, verifying leave balances, resolving discrepancies, and ensuring timely payroll submissions.
- Personnel Action Processing: Prepare and process wide range of personnel actions (hiring documents, reassignments, promotions, terminations) in collaboration with HR to maintain accurate and current employee records.
Assistant Director of Operation - HR/ Resource Management
Helios Defense Solutions
04.2020 - 03.2024
- Streamlined and optimized HR processes, resulting in a 20% reduction in administrative time and increased efficiency, saving the organization $50,000 annually.
- Developed and implemented employee training programs that improved productivity by 15% and reduced turnover by 10%, resulting in cost savings of $100,000 in recruitment and onboarding expenses.
- Led a team in the successful implementation of a new performance evaluation system, resulting in more accurate assessments and improved employee development, leading to a 5% increase in overall employee satisfaction.
- Led functional reviews, root cause analyses, and operational risk analysis, resulting in the identification and remediation of control deficiencies and strengthening of control systems.
- Collaborated with staff, senior management, and business unit partners to assess organization risk
mitigation needs, resulting in developing strategies, tactics, and quality review solutions aligned with
business objectives.
Administrative Officer
USDA, Animal Care
03.2018 - 10.2019
- Led and directed the work of a nationwide 4 Administrative Support Subunit. Guided on administrative directives, regulations, and policies; charged with ensuring all administrative operations. Establishes/modifies performance plans for subordinate employees; boosted employee engagement by 50%, fostering work-life balance
- Developed administrative policy relating to the activities of this subunit to keep Supervisor, management officials, and program personnel informed of the latest guidelines and regulations; used best practices to increase information knowledge.
- Directed, assigned, and adjusted the work of the Administrative Team. Prioritized work assignments by balancing workload and redirecting subordinates to meet customer needs adequately and program demands; conducted quarterly audits on each employee to identify training gaps and highlight accomplishments; bolstered employee performance and minimized training gaps by 25%.
- Implemented cost-saving measures, resulting in a 15% reduction in office expenses without compromising efficiency or quality, saving the organization $50,000 annually.
- Trained and mentored junior staff in administrative procedures, fostering a collaborative team environment.
Program Analyst (specialist)
USDA, Animal Care
11.2016 - 03.2018
- Managed, coached, and trained 16 employees; ensured program compliance by expertly handling day-to-day processing needs and resolving unexpected challenges with level-headed strategies.
- Conducted comprehensive program evaluations, identifying areas for improvement and implementing strategies that increased program effectiveness by 20%, resulting in a 10% increase in participant engagement and satisfaction.
- Developed and maintained strong relationships with stakeholders, resulting in increased collaboration and improved program outcomes, leading to a 15% increase in partner contributions and funding.
- Prepared detailed reports and presentations to communicate program performance to senior management and external stakeholders, facilitating informed decision-making and securing additional funding of $100,000 for program expansion.
- Analyzed program effectiveness and compliance with federal regulations to ensure animal welfare standards.
Compliance and Enforcement Assistant
USDA Animal Care
10.2015 - 11.2016
- Conducted thorough research and analysis to ensure compliance with regulatory requirements, resulting in a 100% compliance rate, minimizing legal and financial risks.
- Assisted in the development and implementation of compliance training programs, ensuring all staff were well-informed and adhered to regulations, leading to a 30% reduction in compliance-related incidents.
- Conducted comprehensive compliance assessments, investigations, and audits, identifying control deficiencies and implementing corrective actions to strengthen control systems and mitigate associated risks.
- Collaborated closely with internal stakeholders and regulatory bodies to develop and execute strategies to comply with applicable laws, regulations, and industry standards.
- Communicated quality assurance protocols, existing controls, and effective risk mitigation strategies
to promote operational efficiency and service excellence.
Inspection and Licensing Assistant
USDA Animal Care
08.2014 - 10.2015
- Generated routine and unique correspondence at the request of the Animal Care Specialist.
- Coordinated/trained all record-keeping procedures with students and field personnel to ensure 100%
record compliance.
- Maintained detailed computerized records in Animal Care Information System (ACIS) and manual
records to track inspections and complaints.
- Assisted in conducting inspections and audits of facilities to ensure compliance with licensing and
regulatory standards, resulting in a 95% compliance rate.
- Assisted in interpreting and implementing new or revised organizational policies, regulations, or
procedures related to travel and licensing, ensuring adherence and compliance.
- Conducted audits of travel practices and licensing activities, identifying areas for improvement and
ensuring compliance with regulatory standards, minimizing risks and maintaining high-quality
standards.
Pharmacy Program Manager
USAF
09.2010 - 12.2013
- Developed statistical analysis charts for the 4th fighter wing Commander to review the strengths and weakness of the sponsor's program for the new Airman assigned to the base. Monthly documentation showed a trend in which squadron's needed an improved Sponsorship program.
- Identified critical points to work stoppages and revised workflow. Customer wait times decrease by 25%. Part of pharmacy working group; identified critical pharmacy work stoppage.
- Analyzed resources and expenditures related to travel and pharmaceutical procurement, providing policy options for efficient and appropriate use of funds, resulting in cost savings of $50,000 annually.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Education
Master of Business Administration - Human Resource Management
Capella University
Minneapolis, MN08.2016
Bachelor of Arts - Accounting
University of Mount Olive
Mount Olive, NC12.2022
Bachelor of Applied Science - Human Resource Management
Mount Olive University
Mount Olive, NC11.2010
Skills
- Streamlined HR processes
- Employee training programs
- Performance evaluation system
- Functional reviews
- Root cause analyses
- Operational risk analysis
- Risk mitigation strategies
- Talent development
- Succession planning
- Retention strategies
- Resource analysis
- Travel program management
- Compliance auditing
- Administrative directives
- Employee engagement
- Administrative policy development
- Workload balancing
- Financial planning
- Cost-saving measures
- Strategic Planning
- Data Entry
- KPI Tracking
- Critical Analysis
- Project Management
- HRIS
- Data Collection
- Statistical Analysis
- Accounting/Financial Systems
- Software Packages
- Document Management
- Event Planning
- Continuous Improvement
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Administratve Officer
National Institutes of Environmental Healths
03.2024 - Current
Assistant Director of Operation - HR/ Resource Management
Helios Defense Solutions
04.2020 - 03.2024
Administrative Officer
USDA, Animal Care
03.2018 - 10.2019
Program Analyst (specialist)
USDA, Animal Care
11.2016 - 03.2018
Compliance and Enforcement Assistant
USDA Animal Care
10.2015 - 11.2016
Inspection and Licensing Assistant
USDA Animal Care
08.2014 - 10.2015
Pharmacy Program Manager
USAF
09.2010 - 12.2013
Bachelor of Arts - Accounting
University of Mount Olive
Bachelor of Applied Science - Human Resource Management
Mount Olive University
Master of Business Administration - Human Resource Management
Capella University