Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Teaqula Moore

Rocky Mount,NC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lab Intercessor

Rocky Mount Family Medical
Rocky Mount, NC
01.2021 - Current
  • Collaborate with providers to find correct test codes, ICD 10 codes, lab results and lab add on testing using Quest Diagnostic guidelines.
  • Reconcile lab results mismatched between ECW and Quanum.
  • Verify and document appointments for in-house referrals and schedule patients for lab work.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Review patient charts to ensure complete physicals and annual wellness visits are scheduled appropriately.
  • Review daily schedule to make sure patient lab orders are transmitted and attached to correct diagnosis codes.
  • Monitor lab results for accuracy and alert physicians immediately if any abnormalities were detected.
  • Submit billing trailers to Quest Diagnostics with coordinated patient information for billing and insurance processing.
  • Answer calls from Quest lab technicians to clarify orders, document when patient decline lab tests, submit more appropriate test codes and ICD 10 codes from information in patient's chart.

Certified Medical Assistant

Rural Health Group Pediatrics
Roanoke Rapids, NC
05.2016 - Current
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Educated patients about medications, procedures and physician's instructions.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Certified Medical Assistant/Call Center Representative

Boice Willis Clinic Internal Medicine and Walk In
Rocky Mount, NC
06.2017 - 12.2020
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Administered injections under the direction of a physician or nurse practitioner.
  • Scheduled appointments for patients via phone and in person.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.

Education

Associate of Arts - Medical Assisting

Nash Community College
Rocky Mount, NC
05-2016

Associate of Arts - Justice And Public Policy

North Carolina Wesleyan College
Rocky Mount, NC
12-1999

Skills

  • Decision-Making
  • Customer Service
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Problem-Solving Abilities
  • Active Listening
  • Time Management
  • Recordkeeping
  • Effective Communication
  • Multitasking

Certification

  • AAMA Certified Medical Assistant
  • American Heart Association Basic Life Support (CPR and AED)

References

References available upon request.

Timeline

Lab Intercessor

Rocky Mount Family Medical
01.2021 - Current

Certified Medical Assistant/Call Center Representative

Boice Willis Clinic Internal Medicine and Walk In
06.2017 - 12.2020

Certified Medical Assistant

Rural Health Group Pediatrics
05.2016 - Current

Associate of Arts - Medical Assisting

Nash Community College

Associate of Arts - Justice And Public Policy

North Carolina Wesleyan College

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