Teara Austin
Kansas City,MO
Summary
Dynamic Client Service Representative with proven expertise at InfoCision, excelling in customer support and payment processing. Cultivated strong client relationships through proactive communication and maintained meticulous records. Recognized for delivering exceptional service under pressure, consistently meeting deadlines while ensuring client satisfaction. Committed to enhancing customer experiences with a positive attitude.
Overview
3
3
years of professional experience
Work History
Client Service Representative
InfoCision
08.2022 - Current
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Developed strong relationships with clients through proactive outreach and regular check-ins on progress and satisfaction.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Concorde Career College
Kansas City, MO08-2025
Skills
- Customer support
- Payment processing
- Call center experience
- Customer focus
- File management
- Meeting deadlines
Timeline
Client Service Representative
InfoCision
08.2022 - Current
High School Diploma -
Concorde Career College
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