Teara Newsome
Phoenix,OR
Summary
Cultivated exceptional customer service experiences through effective communication and problem-solving skills.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Caregiver for Elderly
Caring presence in home care
06.2017 - 04.2026
- Assisted clients with daily living activities, ensuring comfort and dignity.
- Administered medications as prescribed, maintaining accurate records of dosages.
- Collaborated with healthcare professionals to develop personalized care plans.
- Monitored client health and reported changes to family members and medical staff.
- Trained new caregivers on company policies and best practices for client care.
- Developed engaging activities tailored to individual client interests and needs.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Customer Service Representative
Carvana
2024 - 04.2025
- Provided exceptional customer support through phone and online channels, resolving inquiries efficiently.
- Assisted customers with vehicle selection, ensuring alignment with their needs and preferences.
- Handled order processing and coordination, maintaining accurate records in internal systems.
- Collaborated with team members to enhance communication and improve service delivery processes.
- Addressed customer complaints effectively, implementing solutions that improved satisfaction rates.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Cleaning Crew
The Cleaning Authority
04.2022 - 02.2024
- Maintained cleanliness and organization in residential properties using industry-standard cleaning techniques.
- Operated various cleaning equipment, including vacuums and floor scrubbers, to achieve high standards.
Assistant Manager
Speedy Cash
12.2015 - 12.2020
- Assisted in daily operations, ensuring smooth workflow and team efficiency.
- Managed cash handling procedures, maintaining accuracy in transactions.
- Trained new staff on company policies and customer service standards.
- Streamlined inventory management processes, reducing discrepancies.
- Led team meetings to discuss performance metrics and improvement strategies.
- Developed training materials to support staff development initiatives.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Dunkin Donuts Shift Leader
Travel Mart, Inc. / Dunkin Donuts
02.2011 - 11.2016
- Trained team members on customer service best practices and operational procedures.
- Monitored inventory levels, coordinating restocking efforts to maintain product availability.
- Resolved customer inquiries and complaints promptly, enhancing overall customer satisfaction.
- Implemented process improvements that increased efficiency in order fulfillment.
- Trained new employees and delegated daily tasks and responsibilities.
Education
High School Diploma -
Colorado state high
Denver, CO05.2008
Skills
- Senior Care
- Caregiving
- Alzheimer's Care
- Food Preparation
- Developmental Disabilities Experience
- Memory Care
- Personal Assistant Experience
- Cleaning Experience
- Laundry
- Vital Signs
- Cooking
- Dementia Care
- Customer service
- English
- Cleaning
- Hotel experience
- Hospitality
- Communication skills
- Personal assistant experience
- Driving
- Organizational skills
- Typing
- Home health
- Hospice Care
- Care plans
Certification
- Driver's License
- CPR Certification
Timeline
Cleaning Crew
The Cleaning Authority
04.2022 - 02.2024
Caregiver for Elderly
Caring presence in home care
06.2017 - 04.2026
Assistant Manager
Speedy Cash
12.2015 - 12.2020
Dunkin Donuts Shift Leader
Travel Mart, Inc. / Dunkin Donuts
02.2011 - 11.2016
Customer Service Representative
Carvana
2024 - 04.2025
High School Diploma -
Colorado state high