Teara Thompson
Memphis,TN
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at UPS through expert package handling and safety management. Skilled in warehouse safety and team collaboration, I significantly reduced package damage rates. My ability to build customer relationships and solve problems ensures high-quality service and repeat business.
Overview
4
4
years of professional experience
Work History
Package Handler
UPS
04.2024 - 09.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Cashier
McDonald’s
02.2023 - 09.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Handler
FedEx
01.2021 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Handler
CTDI
06.2023 - 08.2023
- Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
- Maintained a clean, organized warehouse space for efficient operations and easy navigation during peak shipping seasons.
Security
Fox 13 News
10.2022 - 12.2022
- Resolved vulnerabilities by making improvements to network security.
- Optimized application security by conducting comprehensive vulnerability assessments and implementing robust security protocols.
- Enhanced store security by identifying and reporting suspicious activities.
- Tightened security around store to reduce shrink and alleviate theft.
- Enhanced security measures, protecting sensitive data from potential breaches.
Education
High School Diploma -
Hamilton High School
Memphis, TN05.2020
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Packaging
- Order Picking
- Pallet Jack Operation
- Team Collaboration
- Problem-Solving
- Willing to Learn
- Relationship Building
- Hand and Power Tool Operation
- Product verification
Timeline
Package Handler
UPS
04.2024 - 09.2024
Handler
CTDI
06.2023 - 08.2023
Cashier
McDonald’s
02.2023 - 09.2024
Security
Fox 13 News
10.2022 - 12.2022
Handler
FedEx
01.2021 - 09.2022
High School Diploma -
Hamilton High School