Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tearia Price

Columbia,SC

Summary

Customer-focused Claims Specialist with 7 years' experience in a customer contact center. Skilled in managing leave of absence and short-term disability claims processing. Possesses excellent written and oral communication skills, strong analytical abilities, and the ability to work effectively both independently and as part of a team. CPR certified and proficient in Microsoft programs. Customer-focused Claims Specialist with 2 years of experience in a customer contact center, assisting Walmart employees with Leave of Absence and Short Term Disability claims processing. Skilled in providing exceptional service, resolving consumer account issues, and navigating multiple computer systems. CPR certified and proficient in Microsoft programs.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Claims Specialist

Sedgwick
11.2022 - Current
  • Assist Walmart employees with Leave of Absence and Short Term Disability claims processing.

Customer Service Rep

Wells Fargo
10.2021 - 10.2022
  • Assisted bankers with issues regarding consumer accounts., - Assisted bankers with issues regarding consumer accounts.

Housekeeper

Lexington Medical Extended Care
03.2021 - 09.2021
  • Maintained cleanliness of facilities and common areas
  • Vacuumed, swept, and mopped floors, cleaned restrooms, and disposed of trash.

Direct Care Worker

Hinds Feet Farm
09.2020 - 02.2021
  • Provided in-home care to individuals with traumatic brain injuries
  • Assisted in developing personal health, hygiene, and social skills.

Assistant Housekeeping Supervisor

Hyatt Hotels
10.2019 - 02.2020
  • Hired, trained, and managed housekeeping staff
  • Conducted interviews and trained new employees on hotel policies and procedures
  • Managed employee schedules and ensured sufficient cleaning supplies.

Customer Service Rep

Xerox
04.2016 - 04.2017
  • Assisted Sprint customers with account services, bill payments, and transaction history
  • Navigated multiple computer systems and applications
  • Provided guidance to less experienced colleagues.

Customer Service Rep

Teleperformance USA
11.2014 - 06.2015
  • Assisted DIRECTV customers with billing questions, upgrades, and technical support
  • Troubleshot devices and provided first-call resolution.

Education

Associates Degree - Dental Assisting

Fortis College
10.2017

High School Diploma - undefined

Eau Claire High School
05.2007

Skills

  • Administrative and Multi-Tasking
  • Strong Analytical and Problem-Solving Skills
  • Excellent Written and Oral Communication
  • Teamwork and Independent Work
  • Excellent customer Service and Communication Skills
  • Problem-Solving and Conflict Resolution
  • Documentation and Record-Keeping
  • Multi-Channel Communication (Phone, Email, Chat, ect)
  • Collaboration and Teamwork
  • Administrative Proficiency

Certification

Customer Service and Claims Processing - Retail Cash Register Operation - Equipment Handling: Printers, Copiers, Fax Machines - CPR Certified: Child, Infant, and Adult - Microsoft Office: Word, Excel, PowerPoint

Timeline

Claims Specialist

Sedgwick
11.2022 - Current

Customer Service Rep

Wells Fargo
10.2021 - 10.2022

Housekeeper

Lexington Medical Extended Care
03.2021 - 09.2021

Direct Care Worker

Hinds Feet Farm
09.2020 - 02.2021

Assistant Housekeeping Supervisor

Hyatt Hotels
10.2019 - 02.2020

Customer Service Rep

Xerox
04.2016 - 04.2017

Customer Service Rep

Teleperformance USA
11.2014 - 06.2015

Associates Degree - Dental Assisting

Fortis College

High School Diploma - undefined

Eau Claire High School
Tearia Price