Tearia Wren
Cosmetologist
State College,PA
Summary
An ambitious and enthusiastic individual with 10+ years of experience in customer service, eager to contribute and gain additional wisdom. Adaptable and driven with a strong work ethic and ability to thrive in team-based or individually motivated settings.
Overview
11
11
years of professional experience
Work History
Waitress
The Original Waffle Shop West
State College, PA
01.2023 - Current
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Explained menu items, describing ingredients and cooking methods upon request.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Hairstylist
Looks Hair Designs
State College, PA
06.2022 - 11.2022
- Pursued continuing education and training to stay up to date with new trends and techniques.
- Booked future appointments to increase repeat business.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
Waitress
Otto’s Pub & Brewery
State College, PA
08.2021 - 04.2022
- Informed guests on daily specials, menu changes and signature desserts.
- Addressed concerns or complaints quickly to management to improve service.
- Resolved customer concerns with friendly and knowledgeable service.
Bridal Specialist
David's Bridal Inc.
Altoona, PA
12.2019 - 08.2021
- Trained newly hired bridal and dress specialists on company, policies, cleaning procedures, and customer service techniques.
- Achieved highest sales of all specialists.
- Designed an experience that encouraged sales and repeat business.
- Successfully severed bridal parties up to eight members, while anticipating and accommodating guests' needs.
Cocktail Waitress
American Ale House
State College, PA
01.2019 - 12.2020
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Waitressing/ Customer Service
Various Local Businesses
State College, PA
06.2013 - 01.2019
Education
Diploma - Cosmetology
The Salon Professional Academy - Altoona
Altoona, PA01.2021
High School Diploma -
State College Area High School
State College, PA06.2015
Skills
- Adheres to Corporate Standards
- Strong Communications
- Efficient
- Effective Troubleshooting
- Excellent Organization
- Workflow Coordination
Timeline
Waitress
The Original Waffle Shop West
01.2023 - Current
Hairstylist
Looks Hair Designs
06.2022 - 11.2022
Waitress
Otto’s Pub & Brewery
08.2021 - 04.2022
Bridal Specialist
David's Bridal Inc.
12.2019 - 08.2021
Cocktail Waitress
American Ale House
01.2019 - 12.2020
Waitressing/ Customer Service
Various Local Businesses
06.2013 - 01.2019
Diploma - Cosmetology
The Salon Professional Academy - Altoona
High School Diploma -
State College Area High School
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