Summary
Overview
Work History
Education
Skills
Hard working, great with customer complaints, very experienced in money handling.
Additional Information
Quote
Interests
Timeline
BusinessDevelopmentManager
Tearney Farris

Tearney Farris

Professional Cleaner
Middletown,Ohio

Summary

>Coordinated Housekeeping Executive with a +6 year background in managing housekeeping and laundry operations. Effective verbal and written communication skills with talents in facility inspections and housekeeping staff instruction. Adept at negotiating with vendors and suppliers to maintain strong relationships while cutting costs.

> Detailed House Cleaner with +6 years performing residential housekeeping and cleaning. Highly skilled at completing housekeeping duties for multiple clients weekly. Background using correct cleaning chemicals and agents.

> Deadline-driven Housekeeping Supervisor focused on turning over rooms for efficient, cost-effective operations. +6 years in field managing housekeeping teams. Experience working in mid-range hotels with primarily business traveler guests.

> Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations.

Overview

7
7
years of professional experience

Work History

Maintenance Lead

Walmart
09.2023 - 02.2024
  • Improved overall facility safety with regular inspections and hazard identification initiatives.
  • Developed strong vendor relationships for cost-effective procurement of parts and services.
  • Generated and completed work orders for repairs, maintenance, and component replacement.
  • Completed necessary ISO documentation and records to show compliance.
  • Collaborated with management to establish budgets and allocate resources effectively.
  • Guaranteed customer satisfaction, addressing concerns promptly and professionally at all times.
  • Supported new-hire orientation processes through effective communication of company expectations regarding safety practices, policies, procedures specific to the Maintenance department.
  • Increased team productivity, managing schedules and delegating tasks to appropriate personnel.
  • Maintained detailed knowledge of industry best practices, staying current on emerging technologies and their potential applications within the facility.
  • Managed efficient teams of up to five employees.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.

General Laborer

Raines Parking Solutions LLC.
01.2023 - 09.2023
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from job sites.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Notified supervisors of defective equipment or material.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
  • Complied with all regulatory requirements for waste disposal and hazardous material handling procedures, protecting the environment from potential harm.
  • Followed written instructions to construct various types of equipment.

Shift Leader

Rapid Fired Pizza
05.2022 - 01.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Boosted overall sales with effective upselling techniques and exceptional product knowledge.
  • Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.

Team Lead

KBP Brands
12.2021 - 01.2022
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Nurtured long-term partnerships with clients by understanding their needs accurately, delivering projects on time, and providing exceptional customer support.
  • Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
  • Created detailed project plans outlining goals, timelines, resources, and budgets to ensure alignment with company objectives.
  • Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
  • Developed monthly and daily production output plans to deliver on customer service and financial metrics.
  • Adjusted equipment to meet different productivity levels.

Team Leader

The Maids Of West Chester
11.2016 - 05.2019
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Promoted high standards through personal example to help each member understand expected behavior's and standards.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Held weekly team meetings to inform team members on company news and updates.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Monitored time and attendance, enforcing compliance with company procedures relating to absenteeism.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
  • Coordinated resources effectively to meet project deadlines and achieve desired results.
  • Facilitated effective decision-making processes within the group through open dialogue, active listening, and consensus-building techniques.
  • Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
  • Conducted risk assessments for each project phase, proactively identifying potential obstacles before they became significant challenges.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Collected, arranged, and input information into database system.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.

Education

High School Diploma -

Middletown High School
Middletown
05.2015

Skills

  • Guest Relations
  • Customer service-focused
  • Waste disposal
  • Chemical Handling
  • Cleaning techniques
  • Supply Inventory Management
  • Laundry expertise
  • Stain Removal
  • Furniture polishing
  • Carpet cleaning
  • Housekeeping
  • Time Management
  • Multitasking and Prioritizing
  • Guest Service and Support
  • Customer Service
  • Team Support and Collaboration
  • Health and safety compliance
  • Work Planning and Organization
  • Deep Cleaning Protocols
  • Supply Stocking
  • Quality Control
  • Professional and Courteous
  • Interior and exterior cleaning
  • Relationship Building
  • Heavy Lifting
  • Customer Inquiry and Response
  • Residential Cleaning
  • COVID-19 Safety Procedures
  • Commercial Cleaning
  • Staff Training
  • Safe Chemical Handling
  • Health Standards Compliance
  • Supply Replenishment
  • Hazardous chemical training
  • OSHA Compliance

Hard working, great with customer complaints, very experienced in money handling.

I am willing to start at the bottom of a company, showing my good work to make my way up the ladder establishing strong, trust worthy, positive relationships within the company and their employees also future employees. I have handled money, clients sensitive information/personal information such as, credit card numbers, garage codes, alarm system codes also held responsible for clients personal belongings such as, house keys gate keys e.t.c. Lastly responsible for clients other personal information such has hidden house keys on clients property.

Additional Information

*REFERENCES*

1.)Name: Tonya Clemons

Years Known: +7 Years

Relationship: Past Employer

Email: rainesparkingsolutions@gmail.com

2.)Name: Ashley Walters

Years Known: +10 Years

Relationship: Family/Friend

Email: dancingqueen093089@gmail.com

3.)Name: Brittani Hon

Years Known: +8 Years

Relationship: Old Client/Family Friend

Email: bee.bee_brittani91@yahoo.com


Quote

"Team Work Make's The Dream Work"

Interests

Jogging

Writting

Reading

Painting

Hiking

Baseball

Timeline

Maintenance Lead

Walmart
09.2023 - 02.2024

General Laborer

Raines Parking Solutions LLC.
01.2023 - 09.2023

Shift Leader

Rapid Fired Pizza
05.2022 - 01.2023

Team Lead

KBP Brands
12.2021 - 01.2022

Team Leader

The Maids Of West Chester
11.2016 - 05.2019

High School Diploma -

Middletown High School
Tearney FarrisProfessional Cleaner