Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tearria Hollis

Waukesha,WI

Summary

Dedicated customer service professional with 10 years' experience. Solid team player with a positive demeanor and proven skills establishing rapport with customers and families. Committed to maintaining professional relationships and providing exceptional patient care and administrative support

Overview

4
4
years of professional experience

Work History

Special Education Paraprofessional

New Berlin School District
New Berlin , WI
08.2025 - Current
  • Assisted teachers in implementing individualized education plans for students.
  • Supported classroom activities by preparing materials and managing supplies.
  • Monitored student behavior and provided guidance during lessons and activities.
  • Collaborated with educators to adapt instructional strategies for diverse learners.
  • Communicated regularly with teachers regarding student progress and needs.
  • Participated in training sessions to enhance support techniques for special education students.
  • Provided one-on-one instruction to students who needed extra help with learning tasks.
  • Implemented behavior management strategies designed by special education staff members.
  • Offered emotional support during times of difficulty or crisis situations involving the student.
  • Encouraged independent thinking, problem solving, and self-advocacy skills among students.

Life Skills Mentor

Goodwill Industries Of SEW
Milwaukee, Wisconsin
12.2024 - 09.2025
  • Facilitated life skills workshops for diverse groups of participants.
  • Assisted individuals in setting and achieving personal goals.
  • Developed customized lesson plans based on individual needs.
  • Provided guidance on communication and social interaction skills.
  • Collaborated with team members to create supportive environments.
  • Recorded participant progress and communicated updates to supervisors.
  • Implemented conflict resolution strategies during group activities.
  • Engaged with community resources to enhance participant support services.
  • Provided crisis intervention services during times of emergency or distress.
  • Developed individualized service plans with clients based on their expressed needs and interests.
  • Monitored compliance of court orders regarding treatment plans or probation requirements.
  • Maintained accurate documentation of client progress according to agency policies and procedures.
  • Advocated for the rights of vulnerable individuals who may be at risk of exploitation or abuse.
  • Provided guidance on personal hygiene, nutrition, health care access, and mental health issues.

Activities Director

Arbor View Assisted Living
Pewaukee, Wi
03.2022 - 05.2025
  • Organized recreational activities and events for community engagement.
  • Developed engaging programs tailored to diverse age groups and interests.
  • Facilitated communication between participants, staff, and volunteers regularly.
  • Implemented safety guidelines and ensured compliance during all activities.
  • Promoted events through social media channels and local outreach efforts.
  • Trained new staff on activity planning and participant management processes.
  • Assisted in evaluating program effectiveness through participant feedback sessions.
  • Coordinated musical guests, movies and other types of resident entertainment.
  • Maintained adequate supplies to meet activities needs.

Assistant Executive Assistant

Arbor View Assisted Living
Pewaukee, WI
03.2023 - 02.2024
  • Assisted residents with daily living activities and personal care needs.
  • Maintained accurate resident records and documentation for care plans.
  • Communicated effectively with families regarding resident well-being and updates.
  • Supported dietary staff in meal preparation and serving to residents.
  • Coordinated recreational activities to enhance resident engagement and social interaction.
  • Ensured a clean and safe environment by following sanitation protocols.
  • Collaborated with nursing staff to monitor resident health and report concerns.
  • Trained new staff on operational procedures and resident assistance techniques.
  • Greeted visitors, clients and guests in a professional manner.
  • Organized and maintained filing systems for documents and records.
  • Entered data into databases accurately and efficiently.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Developed positive relationships with internal customers through effective communication techniques.
  • Gathered and sorted data for reports and files.

Education

High School Diploma -

WaukeshaNorth High School
Waukesha, WI
06-2017

Some College (No Degree) - Human Services

Waukesha County Technical College
Pewaukee, WI

Skills

Behavior management strategies

  • Crisis intervention
  • Team collaboration
  • Safety compliance
  • Community engagement
  • Effective communication
  • Conflict resolution
  • Emotional support
  • Participant advocacy
  • Activity management/Oversight
  • Verbal and written communication
  • Autism and spectrum disorders
  • Toileting assistance
  • Decision-making
  • Experienced with [technology]
  • Progress monitoring
  • Heavy lifting
  • Adaptive equipment
  • Mobility assistance
  • Recreational activities facilitation
  • Special needs support
  • Physical disabilities support
  • Visual schedules
  • Relationship building skills
  • Personal hygiene assistance
  • Positive behavior reinforcement
  • Emotional support strategies

Timeline

Special Education Paraprofessional

New Berlin School District
08.2025 - Current

Life Skills Mentor

Goodwill Industries Of SEW
12.2024 - 09.2025

Assistant Executive Assistant

Arbor View Assisted Living
03.2023 - 02.2024

Activities Director

Arbor View Assisted Living
03.2022 - 05.2025

High School Diploma -

WaukeshaNorth High School

Some College (No Degree) - Human Services

Waukesha County Technical College

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Tearria Hollis