Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tearryn Baumann

Interlochen ,MI

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

15
15
years of professional experience

Work History

Medical Assistan

Great Lakes Orthopaedic Center
06.2019 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Taught patients about medications, procedures, and care plan instructions.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.

Group Rooms Coordinator

Park Place Hotel
05.2017 - 06.2019
  • Blocked tentative and definite groups in reservations system.
  • Worked closely with other departments such as catering or audiovisual teams when necessary to ensure seamless execution of group events.
  • Assisted in creating customized packages for special events and group bookings, resulting in higher overall sales.
  • Analyzed historical data to identify trends in group bookings, allowing for more informed decision-making regarding future promotions and strategies.
  • Maintained accurate records of group bookings, facilitating effective communication among hotel departments and ensuring smooth operations during events.
  • Developed strong relationships with clients by maintaining regular contact throughout the planning process.
  • Assisted in training new team members on group reservations procedures and best practices, resulting in a more efficient and knowledgeable workforce.
  • Managed high-priority accounts, providing personalized service and addressing any issues promptly.

Front of House Team Leader

Tj Maxx
05.2016 - 05.2017
  • Instituted an ongoing training program that focused on enhancing product knowledge among team members while also developing their interpersonal skills for better guest relations.
  • Maintained cleanliness standards throughout the front of house areas, ensuring a welcoming atmosphere for guests.
  • Mentored new employees, fostering a positive work environment and supporting professional growth.
  • Conducted regular performance evaluations for front of house staff, providing constructive feedback and setting goals for improvement.

Front Office Manager

Grand & Sugar Beach Hotel
02.2015 - 11.2015
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.

Front Desk Sales Associate

Labelle Management
07.2010 - 02.2015
  • Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
  • Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
  • Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
  • Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Utilized property management software effectively to manage bookings, cancellations, and payment processing.
  • Assisted in training new team members on company policies and best practices for optimal performance.
  • Maintained confidentiality of sensitive guest information, adhering strictly to company privacy policies and regulations.
  • Coordinated guest reservations with accuracy to ensure a seamless booking experience.

Cashier

Baumann's Food Pride
03.2009 - 06.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Way - Oasis
Mount Pleasant, MI
05.2009

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • EMR / EHR
  • Direct Patient Care
  • Clinical Documentation
  • Patient-focused care
  • Data Entry
  • Reliable team player
  • Electronic Health Records
  • Compassionate
  • Appointment Setting

Timeline

Medical Assistan

Great Lakes Orthopaedic Center
06.2019 - Current

Group Rooms Coordinator

Park Place Hotel
05.2017 - 06.2019

Front of House Team Leader

Tj Maxx
05.2016 - 05.2017

Front Office Manager

Grand & Sugar Beach Hotel
02.2015 - 11.2015

Front Desk Sales Associate

Labelle Management
07.2010 - 02.2015

Cashier

Baumann's Food Pride
03.2009 - 06.2010

High School Diploma -

Way - Oasis

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