Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Michael Cox

Reno

Summary

Dynamic logistics professional with extensive experience at High Mountain Door and Trim, excelling in safety compliance and effective communication. Proven track record in optimizing delivery processes and maintaining accurate recordkeeping, ensuring timely and secure transport of goods. Skilled in vehicle inspection and roadside assistance, consistently enhancing operational efficiency and customer satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Tow Truck Driver

City Auto Tow
Reno
02.2023 - Current
  • Performed vehicle inspections prior to towing.
  • Followed company policies and procedures related to health and safety guidelines.
  • Provided roadside assistance services such as jump starts, tire changes, and fuel delivery.
  • Loaded heavy items onto flatbeds using cranes and pulleys safely and securely.
  • Maintained accurate records of all towing activities.
  • Drove a variety of tow trucks depending on the size and weight of the load being towed.
  • Communicated effectively with customers to assess their needs and provide appropriate solutions.
  • Assisted with the loading and unloading of vehicles onto tow truck.
  • Transported vehicles from accident scenes to repair shops or storage lots.
  • Checked chains, cables, straps, and winches for proper operation and safety purposes.
  • Responded promptly to emergency calls from dispatch personnel or customers in need of help.
  • Provided courteous customer service at all times by being friendly, helpful, and professional.
  • Utilized radios or telephones to communicate with dispatch personnel regarding job details.
  • Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
  • Provided safety, security and transportation in accordance with policies, procedures and regulations.
  • Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times.
  • Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.

Delivery Driver

High Mountain Door and Trim
Reno
12.2020 - 03.2023
  • Received daily delivery instructions and route assignments from dispatch.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Monitored fuel level throughout shift and refueled when necessary.
  • Verified accuracy of items loaded onto truck against shipping documents.
  • Cleaned interior and exterior of delivery vehicle at end of shift as needed.
  • Assisted warehouse personnel in packing orders when necessary.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Checked tires for proper inflation before leaving on each route.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Inspected vehicle and maintained gas, oil and water levels.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Utilized street maps to plan and determine most efficient routes.
  • Verified deliveries against shipping instructions prior to delivering to customers.

Logistics Supervisor

High Mountain Door and Trim
Reno
03.2022 - 01.2023
  • Ensured compliance with all applicable laws, regulations and safety standards related to logistics operations.
  • Designed standard operating procedures for various aspects of the logistics process such as receiving, warehousing, packaging and labeling.
  • Analyzed current shipping processes and identified areas for improvement in order to reduce costs or improve efficiency.
  • Resolved problems that arose during transit by liaising with suppliers and carriers quickly and efficiently.
  • Provided training and guidance to junior staff members on best practices within the logistics department.
  • Coordinated the scheduling of deliveries based on customer needs while optimizing resources utilization.
  • Provided oversight to ensure daily operations ran efficiently and effectively.
  • Evaluated performance metrics such as on-time delivery rate, accuracy rate and cost per shipment against established targets.
  • Managed inventory control activities including tracking stock levels and ordering new materials when needed.
  • Monitored the delivery of shipments to ensure on-time arrival at destination.
  • Maintained records of all incoming, outgoing shipments by creating detailed reports that included shipment origin, destination, route taken and delivery date, time.
  • Organized transportation of goods in accordance with customer requirements.
  • Designed warehouse layouts to maximize usability of available storage space.
  • Planned and arranged logistics required shipments.
  • Oversaw and monitored the availability of stock products.
  • Monitored day-to-day workflow and employee performance to identify ways to boost productivity.
  • Provided smooth operations by maintaining communication with supervisors of other departments.
  • Identified and resolved shipping and packaging errors.
  • Worked collaboratively with customers and staff at various levels.
  • Performed needs analysis to determine performance gaps and developed appropriate tactics to resolve issues.
  • Relayed information between drivers and recipients regarding ETA and potential delays.
  • Managed high-performing team to enhance quality and safety of internal freight systems.

Metal Cutter

Sports Attack
Verdi
01.2019 - 04.2019
  • Followed established processes to ensure quality control standards were met throughout the production process.
  • Calculated and marked dimensions of metal pieces according to specifications.
  • Ensured that all safety protocols were followed during the cutting process.
  • Operated sawing, shearing, punching and drilling machines for cutting metals.
  • Performed routine maintenance on cutting machines such as sharpening blades and replacing worn or broken parts.
  • Organized raw materials in preparation for upcoming jobs.
  • Transported heavy materials using a forklift or crane safely and efficiently when required.
  • Unloaded finished products from production machinery after completion of operations.
  • Stacked finished products in designated areas for storage or shipment.
  • Cleaned up work area after finishing each job assignment.
  • Maintained accurate records of all jobs completed including date, time, type of material used.
  • Inspected cut parts for accuracy and conformance to specifications.
  • Adjusted machine settings as needed to ensure optimal performance of production machinery.
  • Loaded raw materials into production machinery prior to operation.
  • Maintained equipment in good working condition by performing daily maintenance checks.
  • Selected appropriate tools for cutting operations.
  • Reported any issues or problems with equipment or supplies to supervisor immediately.
  • Followed work orders to select proper materials, make accurate cuts, and complete precise finished products.
  • Adhered to company and OSHA safety procedures to protect team members, products and equipment.
  • Cleaned, lubricated and repaired machinery for optimal performance.
  • Maintained adequate productivity by setting and enforcing deadlines.

Education

High School Diploma -

Carson Adult High School
Carson City, NV
04-2000

Skills

  • Vehicle inspection
  • Roadside assistance
  • Heavy item loading
  • Safety compliance
  • Accurate recordkeeping
  • Effective communication

Certification

  • Forklift Certified 1-4 5-7 & Pallet Jack as well.

References

References available upon request.

Timeline

Tow Truck Driver

City Auto Tow
02.2023 - Current

Logistics Supervisor

High Mountain Door and Trim
03.2022 - 01.2023

Delivery Driver

High Mountain Door and Trim
12.2020 - 03.2023

Metal Cutter

Sports Attack
01.2019 - 04.2019

High School Diploma -

Carson Adult High School

Similar Profiles

CREATE PROFILE