Tearsah Nichole Salinas

• Study
• As a work study for South Texas Vocational Institute, my job duties entailed assisting several departments with filing, sorting externship time sheets, labeling, data entry, working on special projects and making phone calls for graduation among other duties as assigned.

Used data entry skills to accurately document and input statements.

• Kept vendor files accurate and up-to-date to expedite payment processing.
• Collaborated with customers to resolve disputes.
• Responded to customer concerns and questions on daily basis.
• Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
• Reconciled accounts receivable to general ledger.
• Handled account payments and provided information regarding outstanding balances.
• Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
• Monitored outstanding invoices and performed collections duties.
• Processed payment via telephone and in person with focus on accuracy and efficiency.
• Generated accounts payable reports for management review to aid in financial and business decision making.
• Created improved filing system to maintain secure client data.
• Audited and corrected billing and posting documents for accuracy.

• Used data entry skills to accurately document and input statements.
• Utilized various software programs to process customer payments.
• Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
• Responded to customer concerns and questions on daily basis.
• Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
• Handled account payments and provided information regarding outstanding balances.
• Generated accounts payable reports for management review to aid in financial and business decision making.
• Audited and corrected billing and posting documents for accuracy.
• Monitored outstanding invoices and performed collections duties.
• Maintained accurate records of customer payments.
• Generated monthly billing and posting reports for management review.
• Processed payment via telephone and in person with focus on accuracy and efficiency.
• Kept vendor files accurate and up-to-date to expedite payment processing.
• Created improved filing system to maintain secure client data.
• Collaborated with customers to resolve disputes.

• Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Conducted communications and transactions with patients and visitors to foster positive experience.
• Scheduled, rescheduled, and cancelled appointments for dental patients.
• Secured sign-in sheets, dental charts, and encounter forms to safeguard sensitive data and information.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Helped patients complete necessary medical forms and documentation.
• Completed patient referrals to other medical specialists.
• Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Managed patient billing processes for timely, accurate payments.
• Completed new patient registrations in software to create accurate and comprehensive records.
• Handled patient complaints quickly and professionally to restore patient confidence and prevent loss of clientele.
• Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
• Provided excellent customer service to create positive experiences and build patient trust.
• Managed office logistics by scheduling appointments, maintaining files and collecting payments.
• Completed administrative patient intakes with case histories, insurance information and mandated forms.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
• Processed medical insurance claims and payments.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Conducted patient intake interviews, recording and documenting relevant information.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
• Obtained payments from patients and scanned identification and insurance cards.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Performed various administrative tasks by filing, copying and faxing documents.
• Managed office bookkeeping with insurance billing and patient payments.
• Registered and verified patient records before triage with most up-to-date information.
• Prepared and processed patient referrals and transfer requests.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Minimized billing errors through regular auditing of patient records, identifying inaccuracies, and implementing corrective measures promptly.
• Trained new team members on dental insurance billing processes, fostering a collaborative work environment focused on continuous improvement strategies.