Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Tearston Sturgill

Whitesburg,Kentucky

Summary

With a proven track record at LKLP, I excel in disaster recovery planning and empathetic client advocacy, showcasing strong project management and interpersonal skills. Expert in coordinating resources and leading teams, my strategic approach has significantly enhanced community resilience and support mechanisms, achieving impactful outcomes. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Driven Career Counselor specializing in cultivating relationships with companies and community resources that meet student needs. Decisive leader and strategic planner with passion for helping students. Experienced Counselor versed in local markets, job search strategies and available educational opportunities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

WIOA Career Advisor

LKLP
07.2024 - Current
  • Provided insightful feedback on interview techniques, improving client confidence and performance in job interviews.
  • Evaluated labor market trends to identify promising industries and employment opportunities for clients based on their unique skill sets.
  • Developed customized job search strategies for clients facing unique challenges such as extended gaps in employment or career transitions.
  • Provided ongoing follow-up support after job placement to ensure client satisfaction and long-term success in their chosen field of work.
  • Enhanced client career development by providing personalized guidance and support.
  • Maintained up-to-date knowledge of industry trends and best practices in career advising, ensuring clients received cutting-edge guidance and support.
  • Conducted regular progress reviews with clients to assess their needs and adjust strategies accordingly.
  • Served as a liaison between clients and prospective employers, promoting successful outcomes for both parties involved in the hiring process.
  • Implemented individualized coaching strategies tailored to each client''s specific needs and goals.
  • Collaborated with clients to identify skills, strengths, and areas for improvement through assessments and evaluations.
  • Established strong relationships with local employers, expanding networking opportunities for clients seeking new career paths.
  • Developed comprehensive career plans to facilitate professional growth and success.
  • Partnered with educational institutions offering programs related to professional development activities designed to enhance employability skills.
  • Assisted clients in crafting targeted resumes and cover letters that effectively communicated their value to potential employers.
  • Counseled clients one-on-one regarding current situation, desires, aptitudes, education, and employment history.
  • Maintained knowledge of market and diverse career opportunities.
  • Equipped students with job search skills to increase success chances.

Disaster Case Manager

LKLP
11.2022 - 06.2024
  • Provided crisis intervention and emotional support to disaster survivors
  • Demonstrated excellent communication skills when interacting with clients from diverse backgrounds and cultures
  • Provide survivors with needed resources to rebuild their home and lives after a disaster including but not limited to filling out applications, contacting local, state and nation wide resources
  • Working with Local government/Church groups/volunteer groups to coordinate, apply, and finish projects for survivors
  • Working with FEMA to apply for appeals/other projects
  • Attending local and statewide meetings to learn of new resources and connect to new resources to bring back to the counties I work in
  • Planning and hosting meetings with Local and Statewide resources for survivors we serve
  • Managed caseloads efficiently while meeting deadlines consistently
  • Facilitated case management services, including referrals and advocacy
  • Collaborated effectively with other members of the Disaster Case Management team to ensure timely client assistance.
  • Served as a liaison between clients and governmental agencies such as FEMA or local emergency management offices to assist with navigating complex application processes.
  • Managed complex caseloads while maintaining high levels of organization and attention-to-detail throughout the process.
  • Participated in professional development opportunities to stay current on best practices related to disaster case management.
  • Utilized conflict resolution skills when necessary to address challenges faced by clients during the recovery process, fostering positive outcomes for all parties involved.
  • Enhanced community resilience through the coordination of support services and resources for disaster-affected individuals and families.
  • Provided emotional support to clients during crisis situations, demonstrating empathy and professionalism under challenging circumstances.
  • Developed strong relationships with community partners to facilitate resource sharing and collaboration, enhancing overall service delivery capabilities.
  • Developed tailored action plans for clients, addressing immediate safety concerns, housing stability, financial security, and other essential needs.
  • Conducted outreach activities within affected communities to identify potential clients in need of case management services.
  • Maintained accurate records of client interactions, ensuring confidentiality and compliance with relevant regulations and policies.
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Built and strengthened relationships to manage effective planning and implementation of emergency response strategies.
  • Kept informed of activities or changes that could affect likelihood of emergencies, factors that could affect response efforts and details of plan implementation.

Deli Manager

Childers oil
01.2020 - 08.2022
  • Conducted outreach activities within the community to raise awareness about available services for disaster survivors
  • Participated in team meetings and trainings related to disaster response efforts
  • Maintained accurate records of all interactions with clients in accordance with agency standards
  • Engaged in ongoing professional development opportunities related to Disaster Case Management practices
  • Prepared detailed reports summarizing program activities and outcomes on a regular basis
  • Assessed the needs of individuals affected by disasters and developed individualized plans to meet those needs
  • Participated in interagency collaborations aimed at improving the delivery of services following a disaster event
  • Provided follow-up care to ensure that clients have access to necessary resources
  • Applied knowledge of local laws and regulations regarding housing, employment, education, public benefits when providing case management services
  • Developed and maintained relationships with local and state emergency management agencies, ensuring effective coordination and collaboration
  • Coordinated and facilitated public information and awareness campaigns, promoting emergency preparedness and response
  • Kept informed of federal, state, and local regulations affecting emergency plans and ensured that plans adhered to these regulations
  • Attended meetings, conferences, and workshops related to emergency management to learn new information and to develop working relationships with other emergency management specialists.

Shift Leader

Childers oil
08.2018 - 01.2020
  • Managed rotation activities to avoid any damages or spoilages
  • Reinforced safety programs by complying with safety procedures and identifying unsafe conditions
  • Ordered necessary ingredients from suppliers based on predicted customer demand
  • Conducted regular performance evaluations for staff members providing constructive feedback as needed
  • Scheduled and received food and beverage deliveries, checking delivery contents to verify product quality and quantity
  • Monitored cash drawers regularly to ensure accuracy of transactions and prevent theft or fraud
  • Estimated ingredients and supplies required to prepare recipes
  • Increased repeat business by creating friendly and warm consumer environment
  • Investigated customer complaints promptly and professionally, resolving issues quickly with minimal disruption to operations
  • Informed and educated department associates about current, upcoming and special deli promotions
  • Assigned duties, responsibilities, and work stations to employees in accordance with work requirements
  • Trained workers in food preparation, and in service, sanitation, and safety procedures
  • Resolved customer complaints regarding food service
  • Inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards
  • Supervised and participated in kitchen and dining area cleaning activities
  • Performed personnel actions, such as hiring and firing staff, providing employee orientation, and training and conducting supervisory activities, such as creating work schedules and organizing employee time sheets.

Lead Cook

Letcher Manor Nursing Facility
07.2014 - 08.2018
  • Provided guidance on how to handle difficult customer situations in a professional manner
  • Utilized effective communication skills to motivate team members to achieve goals
  • Coached team members, delivering candid feedback on expectations and performance
  • Maintained a safe working environment by enforcing safety guidelines and conducting periodic inspections
  • Ensured compliance with all health codes regulations and store policies
  • Complied with company standards and policies, setting example for team members
  • Demonstrated proficiency in problem-solving techniques when addressing customer complaints or operational issues
  • Assisted management with various projects by providing feedback on process improvements
  • Identified areas of improvement and recommended solutions for enhancing overall store operations
  • Coached and developed staff using variety of soft skills and technical abilities
  • Performed administrative tasks such as data entry into POS system for tracking product sales and returns
  • Initiated corrective action when necessary to maintain productivity levels among staff members
  • Maintained accurate records of employee attendance, sales figures, cash flow and stock inventory levels
  • Provided excellent customer service and developed strong relationships with customers
  • Resolved customer complaints promptly and professionally.

Education

Kentucky Commonwealth Child Care Credentials - Early Childhood Special Education

Southeast Community College
Whitesburg, KY

High School Diploma -

Whitesburg High School
Whitesburg Kentucky
06.2003

Skills

  • Resource Coordination
  • Community Outreach
  • Teamwork and Collaboration
  • Computer Literacy
  • Organizational Skills
  • Adaptability and Flexibility
  • Attention to Detail
  • Crisis Management
  • Client Advocacy
  • Needs Assessment
  • Ethical Conduct
  • Time Management
  • Conflict Resolution
  • Interpersonal Skills
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Disaster Recovery Planning
  • Stress Management
  • Case Prioritization
  • Active Listening
  • Career Assessment
  • Career Counseling
  • Resume Writing
  • Workforce Readiness
  • Interview coaching
  • Problem-solving skills
  • Verbal and written communication
  • Relationship Building
  • Organizational abilities
  • Emotional Support
  • Professional ethics
  • Documentation
  • Disability Services
  • Confidentiality Practices
  • Individual Counseling
  • Interview techniques
  • Workforce Development
  • Community involvement
  • Performance Assessments
  • Career Development
  • Database Management
  • Self-directed mindset
  • Career advising
  • Resource advocacy
  • One-on-one counseling
  • Assessment administration
  • Assessments
  • Learning Style Assessment
  • Referral services
  • Resume building
  • Job search strategies
  • Professional development training
  • Job fairs
  • Career mentoring
  • Outreach Programs
  • Education planning
  • Employment opportunities
  • Problem-Solving
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Clear Communication
  • Team Collaboration
  • Documentation and Recordkeeping
  • Data Entry
  • Leadership Development
  • Task Prioritization

References

References available upon request

Timeline

WIOA Career Advisor

LKLP
07.2024 - Current

Disaster Case Manager

LKLP
11.2022 - 06.2024

Deli Manager

Childers oil
01.2020 - 08.2022

Shift Leader

Childers oil
08.2018 - 01.2020

Lead Cook

Letcher Manor Nursing Facility
07.2014 - 08.2018

Kentucky Commonwealth Child Care Credentials - Early Childhood Special Education

Southeast Community College

High School Diploma -

Whitesburg High School

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Tearston Sturgill