Te'Asia Lyles
Akron,OH
Summary
Experienced healthcare professional prepared for this role. Proven ability to provide high-quality patient care with strong clinical skills in administering medications, monitoring vital signs, and assisting with daily activities. Known for strong collaboration with medical teams, adapting to changing needs, and achieving positive outcomes. Reliable, compassionate, and skilled in patient communication and support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
LPN Student Nurse
Concordia Lutheran Ministries
09.2024 - Current
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Obtained patient vital signs and input/output measurements from inpatients.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Cared for wounds, provided treatments, and assisted with procedures.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
Nurse Assistant
Select Medical
02.2024 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained accurate documentation of patient records, contributing to efficient communication among healthcare team members.
- Demonstrated strong teamwork skills when working alongside fellow nurse assistants, nurses, physicians and other healthcare professionals striving towards common goals centered around providing high-quality care tailored specifically towards meeting individual patient needs as they arise throughout course treatment process.
Customer Service Representative Team Lead
Spectrum
09.2022 - 04.2024
- Provided ongoing support to team members through mentoring, coaching, and skill development sessions.
- Managed escalated customer issues, ensuring swift resolution and maintaining positive relationships with clients.
- Conducted regular performance evaluations, setting clear expectations and providing constructive feedback to support professional growth.
- Improved overall call center performance with effective coaching and feedback to team members.
Clinical Service Representative
CVS Caremark
03.2017 - 09.2022
- Received recognition for outstanding performance as a Clinical Service Representative, consistently receiving positive feedback from both patients and colleagues alike.
- Conducted thorough insurance verification to minimize billing errors and ensure prompt payment of services rendered.
- Enhanced patient satisfaction by providing exceptional clinical service and addressing individual needs.
- Delivered high-quality customer service by promptly addressing inquiries from patients, families, and healthcare providers.
- Maintained accurate medical records for better decision-making and optimal patient outcomes.
Patient Care Nurse Assistant
Cleveland Clinic
05.2013 - 03.2017
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Documented patient information and care activities in electronic health record.
Education
Practical Nursing
Valley College
Fairlawn, OH05-2025
Diploma - IT Specialist
Lakeland Community College
Willoughby, OH05-2024
High School Diploma -
Cleveland School of Science And Medicine
Cleveland, OH05-2014
Skills
- Vital signs monitoring
- Medical documentation
- Infection control
- Geriatric nursing
- Direct patient care
- Customer service
- Critical thinking
- Customer relations
- Problem resolution
Certification
AHA BLS 2023-2025
Timeline
LPN Student Nurse
Concordia Lutheran Ministries
09.2024 - Current
Nurse Assistant
Select Medical
02.2024 - Current
Customer Service Representative Team Lead
Spectrum
09.2022 - 04.2024
Clinical Service Representative
CVS Caremark
03.2017 - 09.2022
Patient Care Nurse Assistant
Cleveland Clinic
05.2013 - 03.2017
Practical Nursing
Valley College
Diploma - IT Specialist
Lakeland Community College
High School Diploma -
Cleveland School of Science And Medicine
Similar Profiles
Jennifer FergusonJennifer Ferguson
Front Desk Receptionist/Admissions Assistant at Concordia Lutheran MinistriesFront Desk Receptionist/Admissions Assistant at Concordia Lutheran Ministries
Zachary WolfeZachary Wolfe
Nursing Assistant at Concordia Lutheran MinistriesNursing Assistant at Concordia Lutheran Ministries
Leah BarclayLeah Barclay
Nursing Assistant at Concordia Lutheran MinistriesNursing Assistant at Concordia Lutheran Ministries