Experienced Behavioral Health/Community Health Worker operating as an Independent Contractor from a Peer perspective. Dedicated to advocating and promoting independence through recovery and wellbeing by supporting individuals in sustaining their quality of life through a stream line program(W.R.E.P.P.)Wellness Recovery Exit Peer Planning that focuses on enhancing daily living skills and improving your quality of life. Diligent in enhancing individuals' mental health and social well-being. Focused on helping them achieve their life plan goals by teaching positive habits, safety tips, and effective time management. Committed to fostering well-suited hobbies and leisure activities that contribute to their overall well-being.
Overview
25
25
years of professional experience
Work History
Executive Director
Always First Community Outreach Training and Welln
04.2023 - Current
Worked closely with organizational leadership and board of directors to guide operational strategy.
Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Built relationships with donors, government officials and other organizations to secure funding and support for organization.
Promoted a culture of continuous improvement by encouraging professional development opportunities for staff members.
Collaborated with external organizations including non-profits, businesses and government agencies to create mutually beneficial partnerships.
Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
Led successful fundraising campaigns, securing critical resources for program development and expansion.
Advocated for organization and company mission to raise awareness and support.
Strengthened internal communication channels to facilitate cross-functional collaboration and decisionmaking.
Championed diversity, equity, and inclusion efforts within the organization to create a more inclusive work environment.
Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
Peer Supervisor
Vantage Point Wellness
10.2022 - Current
Supported clients in navigating social services systems to ensure access to necessary resources for successful recovery.
Assisted clients in achieving their personal goals by providing continuous emotional support and resources.
Provided crisis intervention services when needed, preventing relapse and promoting continued growth in recovery.
Participated in ongoing training opportunities to stay current with industry trends and enhance professional expertise as a Peer Recovery Specialist.
Medicine Technician
Lamp light
04.2014 - 06.2016
Monitored medications for patients with various conditions and kept watchful eye for side effects.
Monitored and tracked medication of patients and maintained medical equipment.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Obtained, recorded and reported patient vital signs for medication administration.
Assessed patient needs in response to medications.
Administered scheduled drugs, including schedule2 and psychotropics under direct supervision of licensed nurse.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Intake Coordinator
Change Health Systems
06.2010 - 10.2015
Answered phone calls to provide assistance, information and medical personnel access.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Conducted patient intake interviews to collect medical information and insurance details.
Compiled physical and digital documents, charts and reports.
Supervised order fulfillment and inventory management services to ease operations and support administrative and healthcare staff.
Utilized active listening skills to quickly resolve problems and escalated larger issues to management.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Identified and enforced best practices to bolster operational efficiency and prioritize tasks.
Case Manager/ Community Outreach
Vision Healthcare Services; Independent Contract
08.2022 - Current
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Residential Counselor (Supervisor)
Chimes Family Of Services
04.2010 - 03.2013
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Developed and deepened relationships with residents and fellow staff.
Conducted weekly meetings with directors and assessed and advocated resident needs; recommended solutions and strategies to improve resident care and satisfaction.
Interfaced with residents to address and resolve complaints or grievances.
Counseled 50+ residents at retirement community and assisted living facility, liaising between residents and community programs and organization.
Prioritized and organized tasks to efficiently accomplish service goals.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Residential Counselor
Netcon And Earthkin
05.1999 - 03.2009
Prioritized and organized tasks to efficiently accomplish service goals.
Interfaced with residents to address and resolve complaints or grievances.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Completed daily resident welfare checks and coordinated with facility staff to meet resident needs.
Education
AA - Psychology
The Community College of Baltimore County
Catonsville, MD
Certificate -
American Heart Association
09.2021
Phlebotomy Certification -
Sojourner-Douglass College
Baltimore, MD
05.2006
Skills
Medical records management
Regulatory compliance
Paperwork and charting
Caregiver support
Cultural awareness and sensitivity
Clinical training
Case management
Organizational skills
Individualized treatment plans
Problem resolution
Multitasking
Analytical
Peer Supervisor/Peer Mentor
Advocate
Recovery Coach(CCAR)
Continuing Education Trainer
Registered Behavior technician
AHA CPR Instructor
Wellness Recovery Action Plan (WRAP)Facilitator
Mental Health First Aid(MHFA)
Case management from a Peer Perspective
Medicine technician (MBON)
Harm Reduction (Master Trainer)
Program Director
Event Planning
Consulting
Timeline
Executive Director
Always First Community Outreach Training and Welln
Board Member, Chair Public and Business Engagement at A. Roy Heron Global Foundation For Community WellnBoard Member, Chair Public and Business Engagement at A. Roy Heron Global Foundation For Community Welln