TeBeth Crowe
Evansville,IN
Summary
Driven by a proven track record in patient care and retail management, I excel in delivering exceptional service and operational excellence. At Adaptive Nursing and Healthcare, I enhanced patient independence and safety, while my sales expertise and interpersonal skills boosted customer satisfaction and sales at Crazy 8. My adeptness in multitasking and patient safety ensures superior outcomes in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Home Health Aide
Adaptive Nursing And Healthcare
11.2021 - 01.2023
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Researched and recommended community resources to meet clients' needs.
- Constructed cognitively stimulating activities.
Customer Host
Walmart
01.2021 - 10.2021
- Participated in store-wide promotional events, representing the brand positively while attracting new customers to the establishment.
- Offered personalized recommendations for products based on customer needs, increasing cross-selling opportunities.
- Played an active role in loss prevention efforts by monitoring suspicious activity and reporting incidents to management as needed.
- Restocked returned items on sales floor to keep shelves, bins and racks replenished for customers.
- Greeted incoming customers and provided directions to different store locations.
- Kept entryways clean, neat and free of hazards such as excess water.
- Monitored incoming and outgoing guests for signs of suspicious behavior.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Life Guidance Program Specialist
Atria Senior Living
08.2019 - 09.2021
- Worked alongside other professionals to outline and implement program plans and objectives.
- Facilitated cross-functional team collaborations, fostering an environment of continuous improvement and innovation.
- Established goals and created action plans to achieve goals.
- Designed program implementation and maintenance plan.
- Developed and maintained relationships with community organizations and agencies.
- Managed budget effectively, ensuring adequate resources and supplies were available for memory care programming needs.
- Served as a liaison between families and facility staff members, facilitating open lines of communication and addressing concerns in a timely manner.
- Fostered an inclusive culture within the facility that valued diversity among both staff members and residents alike.
- Developed therapeutic activities tailored to residents'' cognitive abilities, resulting in increased engagement and socialization among individuals with dementia.
Sales Lead Keyholder
Crazy 8
12.2018 - 04.2019
- Opened inventory boxes and restocked shelves.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Completed store opening and closing procedures.
- Utilized expert product knowledge to assist customers in making informed purchasing decisions.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Identified potential upsell opportunities by monitoring customer needs closely as they browsed available products.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Managed efficient cash register operations.
- Prioritized helping customers over completing other routine tasks in store.
- Recommended complementary purchases to customers, increasing revenue.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Certificate General Studies Transfer Degree - Health Care
Ivy Tech Community College
Evansville, IN04.2024
Assoc. Of Science - Interpersonal Communication
Ivy Tech Community College
Evansville, IN08.2015
Skills
- Patient Care
- Meal Preparation
- Personal Hygiene Assistance
- Feeding Assistance
- Dressing assistance
- Bathing Assistance
- Light Housekeeping
- Care Plan Management
- Customer Service
- Teamwork
- Cash Handling
- Reliability and punctuality
- Retail Sales
- Store Opening and Closing
- POS system operations
- Sales expertise
- POS System Operation
- Independent judgement
- Upselling strategies
- Dementia care expertise
- Person-centered approach
- Telephone and email etiquette
- Effective Communication
- Activities scheduling
- Multitasking Abilities
- Multitasking
- Organizational Skills
- Patient Safety
- Self Motivation
- Task Prioritization
- Medical Terminology
- Interpersonal Skills
Accomplishments
- 21st Century Scholar
- 3.0 GPA
- Published on The cover of Warrick and Evansville Newspaper
- Previous Owner of 501 c3 Non Profit
Work Preference
Work Type
Part TimeFull TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CulturePaid time offPaid sick leaveFlexible work hoursLanguages
English
Native or Bilingual
Spanish
Elementary
Timeline
Home Health Aide
Adaptive Nursing And Healthcare
11.2021 - 01.2023
Customer Host
Walmart
01.2021 - 10.2021
Life Guidance Program Specialist
Atria Senior Living
08.2019 - 09.2021
Sales Lead Keyholder
Crazy 8
12.2018 - 04.2019
Certificate General Studies Transfer Degree - Health Care
Ivy Tech Community College
Assoc. Of Science - Interpersonal Communication
Ivy Tech Community College
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