Tecora Kimble
Reno
Summary
Dedicated team member with excellent communication skills and a pleasant demeanor. Good listening skills combined with a detail-oriented and attentive nature. Problem solver with experience in customer service. An employee who is self-motivated, has a flexible schedule, and is available. Skilled in data entry, customer service, and schedule management. Excel in communication, problem-solving, and time management to ensure office operations run smoothly. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
7
7
years of professional experience
Work History
Office Associate
cevnt
Draper
02.2025 - 03.2025
- Inputted data into computer systems in an accurate and timely manner.
- Assisted organizational efforts by filing, entering data and answering phones.
- Managed incoming and outgoing mail, including sorting, delivery, and pickup of packages.
Security Officer
Palamerican Security
Salt Lake City
05.2024 - 07.2024
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
- Identified potential security risks and recommended measures to management.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Customer Service Representative
Avis Budget Group
Salt Lake City
06.2023 - 09.2023
- Verified driver's license information and inspected rental documents for accuracy.
- Collected and recorded rental payments and late fees for entry into various financial reports related to forecasting, budgeting, expenditure scheduling and bill paying.
- Greeted customers, answered their questions and provided information about car rental services.
Retail Associate
Hudson News
Salt Lake City
02.2023 - 05.2023
- Organized merchandise displays to attract customers and promote sales.
- Operated cash register accurately and efficiently while processing payments from customers.
- Followed loss prevention strategies, minimizing theft.
- Greeted customers to determine wants or needs.
Phone Technician
Market source
Manhattan Beach
02.2022 - 04.2022
- Looked at user-generated trouble tickets to figure out what was causing the issues and how to fix them
- Set up networks and computers for both business and residential customers
- Had an excellent attendance record and was always on time for work
- New devices and system components were installed and configured by me
Barista
Starbucks
Marina del Rey
11.2021 - 04.2022
- Continued to broaden my understanding of coffee styles and varieties
- Prioritized drink requests while managing interruptions
- Cleaned the counters, machines, utensils, and seating areas every day
- Made product recommendations based on a thorough understanding of each customer's needs and preferences
- Used positive reinforcement and respectful, encouraging coaching to train new team members
- Kept up with my attendance and punctuality on a regular basis
- Interacted with customers in a pleasant manner to promote a fun, positive atmosphere during busy periods
Security Guard
Securitas Security Services USA
Los Angeles
09.2020 - 07.2021
- Made the necessary outgoing calls to confirm the alarms, dispatch the appropriate authorities, and notify the appropriate parties
- Patrolled and monitored the premises in a company vehicle, on a bicycle, and on foot
- Followed established procedures and posted orders to enforce company rules, policies, and regulations to the general public
- Recorded observations and occurrences and interviewed witnesses to complete and submit an incident report
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises
- Followed established procedures and policies, as well as posted instructions, which included enforcing company rules, policies, and regulations
- Remained calm, assertive, and mindful to think critically and solve problems during stressful situations
Cashier
Nordstrom Rack
Century City
04.2020 - 08.2020
- Credit cards, checks, gift cards, and coupons were all processed by me
- Immediately informed the manager of any accidents, injuries, or unsafe working conditions
- Provide excellent customer service by scanning and bagging groceries quickly and courteously, as well as answering phone calls
- Trained team members to work as cashiers in accordance with company policies and procedures
- Used cash registers and POS systems to request and record customer orders and compute bills
- Helped customers by answering their questions and completing their requests
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift
Barista
LAX airport
Los Angeles
06.2019 - 03.2020
- Developed the ability to remember customer names and address them by name
- Prioritized drink requests while managing interruptions
- Cleaned the counters, machines, utensils, and seating areas every day
- Served over 100 customers individually prepared coffee drinks every day
- Trained 4 employees over the course of 6 months
- Kept up with my attendance and punctuality on a regular basis
- Taught new products to coworkers and customers
Assistant Office Administrator
Sierra Nevada Job Corps Center
Reno
06.2018 - 05.2019
- Organized physical files and digitized records so that authorized team members could update and retrieve them quickly
- Improved the payment collection, accounts payable/receivable, deposit, and recordkeeping systems
- Provided expert clerical support to internal staff and management by answering phones, copying records, preparing deliveries, and organizing incoming and outgoing correspondence
- By automating client correspondence, record tracking, and data communications, I was able to improve office operations
- Kept financial records accurate, current, and compliant by monitoring records and addressing variances
Education
Medical Terminology - Certification -
Job Corps
Los Angeles, CA01.2022
CNA Certified - Healthcare
online
Los Angeles, CA01-2022
GED -
Sierra Nevada Job Corps Center
Reno, NV01.2019
Office administration - Certification -
Sierra Nevada Job Corps Center
Reno, NV01.2019
Skills
- Clerical support
- MS Office
- Strong verbal communication
- Problem resolution
- Organization
- Team Leadership
- Computer literate
- Heavy lifting
- Payment processing
- Customer service excellence
- Communication skills
- Problem-solving
- Healthcare experience
- Patient care
- Data entry
Timeline
Office Associate
cevnt
02.2025 - 03.2025
Security Officer
Palamerican Security
05.2024 - 07.2024
Customer Service Representative
Avis Budget Group
06.2023 - 09.2023
Retail Associate
Hudson News
02.2023 - 05.2023
Phone Technician
Market source
02.2022 - 04.2022
Barista
Starbucks
11.2021 - 04.2022
Security Guard
Securitas Security Services USA
09.2020 - 07.2021
Cashier
Nordstrom Rack
04.2020 - 08.2020
Barista
LAX airport
06.2019 - 03.2020
Assistant Office Administrator
Sierra Nevada Job Corps Center
06.2018 - 05.2019
Medical Terminology - Certification -
Job Corps
CNA Certified - Healthcare
online
GED -
Sierra Nevada Job Corps Center
Office administration - Certification -
Sierra Nevada Job Corps Center
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