I have over 25 years experience in the auto parts field. I have vast knowledge of parts lookup and sales using many different operating systems. I have also managed auto parts stores for 15+ years.
Overview
13
13
years of professional experience
Work History
Hub Specialist
AutoZone
Knoxville, TN
08.2021 - Current
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Moved shipment materials to and from designated areas using lift and hand trucks.
Compared shipping orders and invoices against contents received to verify accuracy.
Verified orders by comparing names and quantity of items packaged with shipping documents.
Inspected incoming and outgoing shipments to identify discrepancies with records.
Processed required paperwork to expedite handling of shipped and received goods.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Set up, monitored and oversaw delivery routes.
Assistant Branch Operations Manager
Worldpac, Inc.
Knoxville, TN
04.2018 - 08.2021
Trained and developed new team members in alignment with branch service standards and objectives.
Supervised team of 15 branch employees and made recommendations regarding performance evaluations.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Store Manager
Autopart International
Fayetteville, NC
09.2015 - 03.2018
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Store Manager
Autopart International
Schenectady, NY
01.2012 - 09.2015
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Assistant Store Manager
Autopart International
Schenectady, NY
09.2008 - 12.2011
Maintained positive customer relationships by responding quickly to customer service inquiries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.