Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ted Joseph

Kissimmee

Summary

Dynamic operations manager with extensive experience at CTDI, leading teams of 50+ in optimizing fulfillment processes. Proven track record in enhancing productivity through performance metrics and workforce coaching. Skilled in safety compliance and cross-functional collaboration, driving operational excellence and customer satisfaction in fast-paced environments.

Overview

15
15
years of professional experience

Work History

CTDI

Manager,supervisor
Orlando, FL
03.2015 - 09.2021
Operations Manager

Warehouse Distribution Center – Orlando, FL

  • Lead a team of 50+ warehouse associates and supervisors in daily fulfillment operations.
  • Manage workflow across receiving, storage, picking, packing, and shipping processes.
  • Monitor productivity metrics and implement strategies to improve team efficiency and output.
  • Train and mentor team leads to maintain strong employee engagement and operational performance.
  • Maintain compliance with workplace safety standards and operational procedures.
  • Coordinate with logistics teams to ensure timely and accurate customer order fulfillment.
  • Identify operational inefficiencies and implement improvements to increase productivity.

Burger King

Manager,supervisor
Orlando, FL
06.2006 - 10.2009
Shift Manager

Fast Food Operations – Orlando, FL

  • Supervised 20+ employees per shift in a high-volume restaurant environment.
  • Managed daily operations including staffing, training, scheduling, and inventory management.
  • Ensured compliance with food safety and sanitation standards.
  • Maintained fast service times and high customer satisfaction during peak hours.
  • Developed team members and promoted high-performing employees into leadership roles.

Education

Associate in Electronics - Electrician

Florida Technical College
Orlando, FL
05-2021

Skills

  • Operations & Fulfillment Management
  • Team Leadership (50 Employees)
  • Safety & Quality Compliance
  • Performance Metrics & KPI Tracking
  • Process Improvement
  • Workforce Coaching & Development
  • Shipping, Receiving & Inventory Control
  • Customer Service & Operational Excellence
  • Cross-Functional Collaboration
  • Scheduling & Labor Management

Timeline

CTDI

Manager,supervisor
03.2015 - 09.2021

Burger King

Manager,supervisor
06.2006 - 10.2009

Associate in Electronics - Electrician

Florida Technical College