Dynamic General Manager with a proven record of driving 15%+ sales growth while leading high-performing teams. Expertise in contract negotiation, profit and loss management, sales leadership and strategic planning positions to deliver impactful results in business development.
Overview
30
30
years of professional experience
Work History
General Manager, Vice President of National Fleet Sales
Advertising Vehicles
Blue Ash
08.2023 - 01.2025
Managed P/L for a national fleet graphics portfolio company.
Led a sales team of 11 associates.
Negotiated large-scale contract renewals and developed national service agreements with upfitters.
Implemented EOS (Entrepreneurial Operating System) across departments.
Increased sales by 15%+ in the first year.
Traveled extensively for client visits, business development, and retention.
Transitioned sales team to Business Development and Account Management roles allowing for greater growth.
VP of Sales
Agile Fleet, Inc
Chantilly
09.2022 - 08.2023
Managed department budgets and communicated sales goals.
Maintained CRM databases and updated customer accounts.
Analyzed market and competitor trends to inform decisions.
Represented the company at industry events and trade shows.
Prepared proposals, quotes, and marketing campaigns.
Developed the sales team through motivation, training, and performance evaluation.
EVP of Sales
Mike Albert Fleet Solutions
Cincinnati
06.2017 - 07.2022
Achieved 5 consecutive years of growth, with a 292% increase in sales.
Led a team of 3 Regional VPs and up to 27 Business Development Managers.
Created a standardized sales deck, implemented a BDM playbook, and realigned regions for greater efficiency.
Developed an ICE vs EV cost calculator and administered an EV Certification exam.
Defined performance standards and established sales forecasts and budget expenses.
Implemented Sales Certification for all Business Development Managers.
Regional VP of Sales/Support
OneCommand/Affinitiv
Mason
11.2012 - 05.2017
Led 9 District Sales Managers and Regional Client Managers to drive incremental revenue.
Developed two products that significantly boosted corporate revenue.
Exceeded the national revenue retention goal of 98%, achieving 100.4% retention in 2013.
Designed a comprehensive training program for new staff.
Conducted performance evaluations and training sessions.
National Director of Client Support
OneCommand
Mason
06.2009 - 11.2012
Increased client retention from 95% to 100.4% through upsells and training.
Exceeded organic growth target for staff, increasing monthly revenue from $500 to $1,890.
Assisted in designing an OEM-supported program for over 700 dealerships.
Regional Client Manager
OneCommand
Cincinnati
07.2007 - 06.2009
Achieved a 100%+ client retention rate for over 6 months.
Developed higher-level reporting for nationwide staff and trained them on usage.
Identified and resolved an issue with the email delivery platform, improving performance.
General Sales Manager
Elyria Hyundai
06.2005 - 06.2007
Led sales team to meet monthly targets and improve customer engagement.
Developed training programs for new sales staff to enhance product knowledge.
Monitored inventory levels to optimize stock availability for sales events.
Conducted regular performance reviews to assess team productivity and motivation.
Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
Pre-Owned Sales Manager
Nissan of North Olmsted
11.2004 - 06.2005
Managed pre-owned vehicle inventory and ensured proper vehicle presentation.
Developed pricing strategies for pre-owned vehicles based on market trends.
Led negotiations with customers to close sales effectively and efficiently.
Coordinated vehicle appraisals to determine trade-in values accurately.
Oversaw compliance with dealership policies and state regulations in sales processes.
Collaborated with service department to ensure vehicle readiness for sale.
Developed strategies to increase sales of pre-owned vehicles.
General Sales Manager/Sales Manager
Norris Auto Mall
01.1998 - 11.2004
Oversaw inventory management processes to optimize stock levels and reduce costs.
Conducted regular performance evaluations to improve team productivity and morale.
Managed budget allocations for sales activities to ensure effective resource utilization.
Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
Monitored customer satisfaction levels and took corrective action when needed.
Identified weaknesses and implemented sales and business practices training to improve performance.
Finance Manager
Frank Z Chevrolet
07.1997 - 01.1998
Sales Manager
Voss Chevrolet
09.1994 - 07.1997
Education
Bachelor of Science - Marketing
Wright State University
Fairborn, OH
08.1992
Skills
Cost reductions
Performance improvement
Budgeting and cost control
Contract negotiation
Profit and loss management
Sales team leadership
Customer relationship management
Business development
Strategic planning
Performance evaluation
Employee training
Goal setting
Product analysis
Performance evaluations
Multimillion-dollar P&L management
Affiliations
Boating
Golfing
Classic cars
Timeline
General Manager, Vice President of National Fleet Sales