Ted Lusk
Kailua
Summary
Hi. I’m Ted Lusk Service Technician & Rigging specialist. I enjoy teaching newer technicians how troubleshoot engines & boats. I do service work and help as a service writer and scheduler. I have over 30 years experience in the marine industry.
Overview
33
33
years of professional experience
Work History
Service tech and service writer
Windward Boats
03.2023 - Current
Rigging/Service Technician Shop Manager
Premier Yamaha
06.2014 - 01.2023
- Preformed PDI’s on all out going sales
- Completed documentation promptly and tracked inventory
- Implemented troubleshooting tactics to identify poor performance
- Communicated with clients for outstanding customer service
- Maintained certifications and training on systems/components
- Used strong issue resolution and communication skills to cultivate lasting client relationships
- Mitigated business risks by working closely with staff members and assessing performance
- Provided leadership, insight and mentoring to newly hired employees
- Traveled to customer locations to complete work for pre-set appointments
Rigging/Service Technician
Colborn Marine
04.1992 - 01.2012
- Communicated with distributors to acquire necessary parts
- Conducted service appointments to diagnose and repair problems
- Lay out development and install of wiring to complete rigging and engine re-powers
- Installed new components or replaced defective parts to restore functionality
Rigging/Service Technician
Travis Marine
03.1996 - 10.2008
- Handled yearly and preventive maintenance to keep vehicles in good working condition
- Completed scheduled appointments on time to drive quality service
- Ran tests on repairs to confirm proper functionality
Education
Bachelor of Science - undefined
University Phoenix
Phoenix, AZ08.2013
Skills
- Customer Service Management
- Manage Repair Orders & Pricing
- Analytical Thinking
- Service Ticket Accuracy
- Familiar With Light-speed
Timeline
Service tech and service writer
Windward Boats
03.2023 - Current
Rigging/Service Technician Shop Manager
Premier Yamaha
06.2014 - 01.2023
Rigging/Service Technician
Travis Marine
03.1996 - 10.2008
Rigging/Service Technician
Colborn Marine
04.1992 - 01.2012
Bachelor of Science - undefined
University Phoenix
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