Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ted Mike

New Castle,PA

Summary

Diligent Labor Worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work. Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols. Dependable, Skilled in using hand and power tools in construction environments. Collaborates well with other team members and willing to help in any capacity to complete jobs.

Overview

13
13
years of professional experience

Work History

Laborer

New Castle Area School District
09.2021 - Current
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Maintained organized and clean work areas at all times on job sites.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.
  • Loaded and unloaded materials onto trucks and trailers. t

Cleaner

Signature Building Services
01.2020 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Developed and implemented comprehensive cleaning plan for entire building.
  • Replaced light bulbs and other electrical fixtures as needed.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

General Manager

Maidpro Pittsburgh
01.2011 - 01.2019
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reported issues to higher management with great detail.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
  • Trained new employees on proper protocols and customer service standards.
  • Collaborated with cross-functional teams to develop innovative solutions.

Education

No Degree - Automotive Technology

New Castle School of Trades
New Castle, PA
12.2024

GED -

Life Long Learning
New Castle, PA
04.2023

Skills

  • Resource Management
  • Customer Service
  • Job Site Cleanup
  • Equipment Maintenance
  • Job Site Safety
  • Time Management
  • Job Site Organization
  • Punctual and Reliable
  • Complex Problem-Solving
  • Team Collaboration
  • Pennsylvania Driver's License
  • Attention to Detail
  • Willingness to Learn
  • Project Management
  • Repetitive Work

Timeline

Laborer

New Castle Area School District
09.2021 - Current

Cleaner

Signature Building Services
01.2020 - Current

General Manager

Maidpro Pittsburgh
01.2011 - 01.2019

No Degree - Automotive Technology

New Castle School of Trades

GED -

Life Long Learning

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Ted Mike